Technical business analyst [h1.location_city]

As a Product Business Analyst, you will play a critical role in supporting the strategy, development, and optimization of our patient support offerings. You will work closely with product managers, operations, data teams, and client-facing stakeholders to analyze performance, identify opportunities, and inform product decisions with data-driven insights.

This role requires strong analytical skills, attention to detail, and a deep understanding of healthcare workflows and compliance standards.

• Product & Portfolio Analytics
• Analyze product usage, operational performance, and patient outcomes across digital and service-based offerings.
• Develop dashboards and reports to track KPIs such as time-to-therapy, patient retention, program adoption, and client satisfaction
• Market & Client Insights
• Support competitive analysis, market research, and client feedback synthesis to inform roadmap prioritization.
• Assist in preparing business cases and opportunity assessments for new features or service enhancements.
• Requirements & Documentation
• Translate business needs into clear product requirements, user stories, and process flows.
• Maintain product documentation, including feature specs, SOPs, and compliance checklists.
• Cross-Functional Collaboration
• Work with data science, engineering, and operations teams to validate hypotheses and support product experiments.
• Partner with compliance and regulatory teams to ensure data handling and reporting meet industry standards (e.g., HIPAA, 21 CFR Part 11).
• Performs other related duties as assigned by management.

Requirements

COMPETENCIES :

Benefits

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and / or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.