Technical illustrator [h1.location_city]

Discover What's Possible at BetMGM

Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business.

As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include :

Medical, Dental, Vision, Life, and Disability Insurance

401(k) with company match

Pre-tax spending accounts including health care FSA and commuter savings

Flexible paid time off

Professional development reimbursement and ongoing skills training opportunities

Employee resource groups

Swag, ticket giveaways, and more!

At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.

About the Role

The Technical Delivery Manager (Infrastructure) will be responsible for supporting the Technology Infrastructure program, which will drive efficiencies across the BetMGM business landscape to support overall business objectives. This role will be responsible for applying standardized project management methodologies and documentation procedures using tools such as Workfront, Smartsheet, Microsoft Teams, Confluence, etc. to increase visibility into Technology infrastructure initiatives. They will also maintain infrastructure budgets, and foster stakeholder engagement. The Technical Delivery Manager (Infrastructure) will be a catalyst for change in ways of working by promoting collaboration, documentation, and communication throughout the Technology Infrastructure project lifecycle. This role will work with the Senior Manager, Technical Delivery to update and maintain a Technology Infrastructure roadmap and to establish KPIs to measure the success of Technology Infrastructure project initiatives. This role will also be responsible for creating and presenting key project highlights to the Technology department, Technology Senior Leadership Team, and BetMGM Executive team via regular updates, in addition to maintaining real-time dashboards and metrics.

Responsibilities

Apply a standardized project management methodology to ensure the successful delivery of all infrastructure initiatives abiding to time, budget, and scope requirements

Create and upkeep scope specifications and project / program plans, tracking / reporting, and communication plans

Estimate time and resource requirements and monitor milestone completion through the entirety of the project lifecycle

Develop and maintain relationships with key infrastructure stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc.

Leverage data to create KPIs and dashboards to increase business visibility into overall Technology Infrastructure project performance

Align with Technology stakeholders on infrastructure approaches and challenge, when appropriate, to ensure solutions are aligned with BetMGM business needs, are cost-effective, and are designed optimally

Create and distribute Technology Infrastructure work products to ensure all project risks (technical, operational, and financial) are raised and escalated and an accurate project status is communicated and represented in project documentation

Serve as the first point of escalation for infrastructure project roadblocks and / or risks

Essential Functions

Must be able to stand or sit and operate computers and other technological devices for extended periods of time

Qualifications

Bachelor's or advanced degree in Business or Computer Science is highly preferred

PMP certification highly desired

A combined 5+ years of experience in project / program management roles within an IT organization and experience managing day-to-day operations in an infrastructure role

Experience working with stakeholders to develop and implement infrastructure solutions

Excellent analytical and strategic thinking skills

Experience managing global cross-functional technology infrastructure projects by creating supporting project / program plans and program level tracking / reporting

Experience managing disaster recovery, data center decommissioning, cloud migration, or data center buildout projects is highly preferred

Values attention to detail and understands the importance of precision in quality of work

Ability to successfully work across cultures and locations, driving team cohesion and effectiveness

Ability to work autonomously, escalating when required to remove roadblocks or hurdles

Experience in gaming, hospitality, retail, or similar industry preferred

Ability to inspire via superior communication (both written and verbal) & strong interpersonal skills are required

Experience communicating and interacting with executive teams is preferred

Demonstrated ability to successfully partner with a wide range of stakeholders including vendors, regulators, partners, and third parties

Experience using tools such as Smartsheet, Microsoft Project, Trello, etc. to optimize team efficiency

Organized, adaptable, and able to tackle the challenges of working on multiple Infrastructure Technology initiatives simultaneously in a fast-paced environment

Ability to come into the office and / or travel to other locations for key meetings and workshops with stakeholders

The annual salary range for this position is $89,200.00 to $125,000.00. Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.

About BetMGM

BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.

If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

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