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Technical manager • los angeles ca

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Diagnostic Technical Manager

Diagnostic Technical Manager

National DentexInglewood, CA, US
[job_card.full_time]
Join National Dentex- a leading healthcare organization specializing in the dental industry.We offer a full spectrum of specialized products, services, and technologies to address any dental restor...[show_more][last_updated.last_updated_variable_days]
Technical Sales Manager

Technical Sales Manager

Curtiss-WrightChatsworth, CA, US
[job_card.full_time]
We are looking for a Technical Sales Manager to join our North Hollywood and Chatsworth team!.As our Technical Sales Manager you will serve as a key interface between CW Sales, Engineering and cust...[show_more][last_updated.last_updated_variable_days]
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Technical Account Manager

Technical Account Manager

XometryLos Angeles, CA, United States
[job_card.full_time]
Xometry (NASDAQ : XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufa...[show_more][last_updated.last_updated_variable_days]
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Technical Delivery Manager

Technical Delivery Manager

Creative ChaosLos Angeles, CA, US
[job_card.full_time]
Technical Delivery Manager / h2pJob Summary : A Technical Delivery Manager is responsible for providing project planning and management for established initiatives within a company.They ensure that pr...[show_more][last_updated.last_updated_30]
Technical Program Manager

Technical Program Manager

HadrianLos Angeles, CA, US
[job_card.permanent]
Hadrian - Manufacturing The Future.Hadrian is building autonomous factories that help aerospace and defense companies manufacture rockets, satellites, jets, and ships up to 10x faster and up to 2x ...[show_more][last_updated.last_updated_variable_days]
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Technical Sales Manager

Technical Sales Manager

Los Angeles StaffingLos Angeles, CA, US
[job_card.full_time]
Dixon Hard Chrome is looking for a Technical Sales leader with hands-on experience in electroplating, anodizing, electroless nickel, or similar metal finishing processes. This is a vital customer-fa...[show_more][last_updated.last_updated_30]
Technical Program Manager

Technical Program Manager

Lacuna TechnologiesLos Angeles, CA, US
[job_card.full_time]
We work with cities around the globe to build the digital infrastructure that will fully realize 21st century mobility everything from scooters to AVs to flying taxis. Our long-term vision is to ...[show_more][last_updated.last_updated_30]
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Technical Account Manager

Technical Account Manager

D3Los Angeles, CA, US
[job_card.full_time]
D3 is building the world's first purpose-built blockchain for.DeFi primitives to a massive, rapidly growing.We're revolutionizing how existing and future domain names are owned, traded, and...[show_more][last_updated.last_updated_30]
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Technical Sales Manager

Technical Sales Manager

Heraeus MedicalSanta Fe Springs, CA, US
[job_card.full_time]
Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being o...[show_more][last_updated.last_updated_30]
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Technical Program Manager

Technical Program Manager

Hadrian Automation, IncLos Angeles, CA, United States
[job_card.permanent]
Hadrian - Manufacturing the Future.Hadrian is building autonomous factories that help aerospace and defense companies manufacture rockets, satellites, jets, and ships up to 10x faster and up to 2x ...[show_more][last_updated.last_updated_variable_days]
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Technical Account Manager

Technical Account Manager

VirtualVocationsLos Angeles, California, United States
[job_card.full_time]
A company is looking for a Technical Account Manager to guide brands in integrating into their platform.Key Responsibilities Manage the implementation and onboarding of new brands, including tech...[show_more][last_updated.last_updated_30]
Technical Project Manager

Technical Project Manager

Skilled Wound CareLos Angeles, CA, US
[job_card.full_time]
Skilled Wound Care is looking for a warm and engaging Technical Project Manager who excels at bringing people and projects together. We need a natural communicator who can effortlessly bridge the ga...[show_more][last_updated.last_updated_30]
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Technical Project Manager

Technical Project Manager

DISQOLos Angeles, CA, US
[job_card.full_time]
DISQO's mission is to build the world's most trusted ad measurement platform that fuels brand growth.The world's largest brands, agencies, and media companies trust DISQO for expert insight and AI-...[show_more][last_updated.last_updated_variable_days]
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Technical Training Manager

Technical Training Manager

RIDE MobilityPasadena, CA, US
[job_card.full_time]
The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changin...[show_more][last_updated.last_updated_less]
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Technical Training Manager

Technical Training Manager

LegrandLos Angeles, CA, US
[job_card.full_time]
Legrand has an exciting opportunity for a Technical Training Manager to join the Wattstopper Team.The SR Technical Training Manager is responsible for the maintenance and delivery of training conte...[show_more][last_updated.last_updated_variable_days]
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Technical Manager

Technical Manager

HMC ArchitectsLos Angeles, CA, US
[job_card.full_time]
HMC Architects is an employee-owned design firm with an inherent desire to make a difference in our communities.As a purpose-driven brand based on values, our mission to design for good drives ever...[show_more][last_updated.last_updated_variable_days]
Technical Project Manager

Technical Project Manager

Computrition, Inc.Los Angeles, CA, United States
[job_card.full_time]
With over thirty years in the hospitality and healthcare industries, Computrition is an international company with offices throughout the United States and Canada. Computrition's all-encompassing so...[show_more][last_updated.last_updated_30]
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Technical Sales Manager

Technical Sales Manager

Arc Boat CompanyLos Angeles, CA, US
[job_card.full_time]
Every idea starts with a problem.Ours was simple : Boats are special but they're loud, pollutant, unreliable, and stuck in the past. Gas-powered boats dominate not because they're great, but because...[show_more][last_updated.last_updated_30]
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Technical Account Manager

Technical Account Manager

NorthbeamLos Angeles, CA, US
[job_card.full_time]
Northbeam is building the world's most advanced marketing intelligence platform, providing top eCommerce brands a unified view of their business data through powerful attribution modeling and custo...[show_more][last_updated.last_updated_variable_days]
Diagnostic Technical Manager

Diagnostic Technical Manager

National DentexInglewood, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Diagnostic Technical Manager

Join National Dentex- a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this Diagnostic Technical Manager opportunity at West Coast Dental Labs located in Hawthorne, CA.

The regular hours for this position are from 8 : 00 a.m. to 5 : 00 p.m., Monday through Friday, and subject to change from time to time. This is a full-time position featuring employee benefits including : health, dental, vision, disability, and life insurance; paid holidays, vacation, and sick time; 401K with company contribution; and a tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position :

  • Monitor and drive quality goals and objectives.
  • Read and analyze reports for the Diagnostic Department.
  • Communicate effectively within the department and team meeting.
  • Overseas ongoing development of product FAQ's and general knowledge resources.
  • Coach, mentor, develop and guide team members and peers.
  • Provide training and other resources for team members to complete their tasks successfully.
  • Monitors process of Initiating and researching the preparation of credit memos.
  • Assists team in reviewing, troubleshooting, analyzing Case Questions coming from production lab for accuracy and guiding the team to properly handle call's with the customer.
  • Determines departmental call escalation process.
  • Provides daily direction and communication to employees so that Diagnostics technical calls are answered in a timely, friendly and knowledgeable manner and Manage US Case Communication flow.
  • Partner with team to delegate special or ongoing projects that are priority to process improvement.
  • Partner with production lab to address operational issues affecting customer experience.
  • Uses appropriate judgment in upward communication regarding department or team member feedback.
  • Support with FDA compliance documentation and follow-up.
  • Addresses performance concerns according to the company policy and escalation to management and HR.
  • Partner with management to provide feedback to Diagnostic team and supports with the annual review process.

Skills and Abilities Required :

  • Strong Technical background in all areas such as Fixed, Removable, Implants, Orthodontic.
  • CDT certification is not required but suggested.
  • Strong verbal and written communication skills.
  • Strong computer skills (mandatory) MS Office - Excel, Word, Outlook.
  • Detail and process driven ability to coordinate multiple projects / assignments at one time.
  • Continuous coaching of leads and DT team in effective conflict resolution.
  • Analytical skills Continuously utilize live and historical data to guide the team towards consistently delivering the most efficient, effective and superior customer experience.
  • Continuous mentoring and coaching of advanced, effective interpersonal skills.
  • Ability to partner with members of other departments to resolve issues and improve processes.
  • Provide continuous coaching of effective de-escalation skills to DT team.
  • Deliver decisive leadership with the ability to analyze and quickly formulate a plan.
  • Minimum Education and Experience Required :

  • Required : High school diploma or GED
  • Certified Dental Technician certificate, preferred but not required
  • 5+ years of Full Service Laboratory Experience in Fixed, Removable, Implant Orthodontic Required
  • 5+ years of Call Center experience, Customer Service Required
  • 2+ experience in a supervisory role preferred