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Technical marketing engineer [h1.location_city]

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Technical marketing engineer • los angeles ca

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Technical Support Engineer

Technical Support Engineer

FloQastLos Angeles, CA, US
[job_card.full_time]
As a Technical Support Engineer, you will unblock customers when they face technical obstacles across FloQast’s Accounting Transformation Platform and suite of integrations.Customers around t...[show_more][last_updated.last_updated_30]
Senior Marketing AI Data Engineer

Senior Marketing AI Data Engineer

SamsaraLos Angeles, California, USA
[job_card.full_time]
Data and Analytics is a critical team within Marketing.Our mission is to enable revenue performance by providing marketing and sales teams with the insights tools infrastructure and consultation to...[show_more][last_updated.last_updated_variable_days]
Senior Software Engineer Real-Time Marketing Platform

Senior Software Engineer Real-Time Marketing Platform

StubHubLos Angeles, CA, United States
[job_card.full_time]
A leading online ticket marketplace is seeking a Senior Software Engineer in Los Angeles to design and develop next-generation technologies addressing complex challenges. The role includes mentoring...[show_more][last_updated.last_updated_1_day]
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Technical Support Engineer

Technical Support Engineer

VirtualVocationsLos Angeles, California, United States
[job_card.full_time]
A company is looking for a Technical Support Engineer to provide expert technical problem-solving for customers in various sectors. Key Responsibilities Troubleshooting software and hardware issue...[show_more][last_updated.last_updated_variable_days]
Technical Sales Engineer

Technical Sales Engineer

ElevantCommerce, CA, United States
[job_card.full_time]
About the job Technical Sales Engineer.A Technical Sales Engineer reporting to the Regional Sales manager acts as a key bridge between technical expertise and customer-facing sales activities.This ...[show_more][last_updated.last_updated_variable_days]
Technical Sales Engineer - Civil, Pipe Products

Technical Sales Engineer - Civil, Pipe Products

Contech Engineered SolutionsLos Angeles, CA, United States
[job_card.full_time]
As Contech's technical field specialist, the Engineered Pipe Consultant drives technical sales, marketing, and promotion for Contech's pipe product line. This role involves obtaining and maintaining...[show_more][last_updated.last_updated_variable_days]
Technical Sales Engineer-Round Tools- North LA

Technical Sales Engineer-Round Tools- North LA

KYOCERA SGS Precision ToolsNorth Hollywood, CA, United States
[job_card.full_time]
Technical Sales Engineer - Industrial Round Cutting Tools.Build Relationships, Drive Growth, and Shape the Future of Round Cutting Tool Solutions. At Kyocera SGS Precision Tools (KSPT-G),.We're exci...[show_more][last_updated.last_updated_variable_days]
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Technical Sales Engineer

Technical Sales Engineer

Bird Rock SystemsLos Angeles, CA, US
[job_card.full_time]
At Bird Rock Systems, we take pride in being named one of the Inc.Fastest Growing Private Companies.Our dynamic journey to success is fueled by a team of passionate individuals who thrive in a fast...[show_more][last_updated.last_updated_30]
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Technical Sales Engineer - Cutting Tools South California Area

Technical Sales Engineer - Cutting Tools South California Area

Seco ToolsSherman Oaks, CA, US
[job_card.full_time]
Regional / Territory Technical Sales Professional.Seco Tools is seeking a results-oriented Regional / Territory Technical Sales Professional for the Southern California Area to join our team.The ideal ...[show_more][last_updated.last_updated_variable_days]
Technical Product Marketing Manager

Technical Product Marketing Manager

Doodle Labs LLCLos Angeles, California, United States
[job_card.full_time]
As a Product Marketing Manager at Doodle Labs, you'll translate the advanced engineering behind our industry-leading mesh networking radios into clear, compelling stories that resonate with both hi...[show_more][last_updated.last_updated_30]
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Technical Project Engineer, Mechanical

Technical Project Engineer, Mechanical

Tata Consultancy ServicesLos Angeles, CA, United States
[job_card.permanent]
Must Have Technical / Functional Skills.Mechanical engineer in aerospace domain with Manufacturing engineering background. In-service reliability tracking and investigations.Non-conforming material re...[show_more][last_updated.last_updated_variable_days]
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Technical Project Engineer, Mechanical

Technical Project Engineer, Mechanical

Jconnect IncLos Angeles, CA, United States
[job_card.full_time]
Below is the requirement with my client.Please let me know if you are available for this role.Technical Project Engineer, Mechanical. Mechanical engineer in aerospace domain with Manufacturing engin...[show_more][last_updated.last_updated_variable_days]
GDS Technical Services Principal Engineer

GDS Technical Services Principal Engineer

ICANNLos Angeles, CA
[job_card.full_time]
The GDS Technical Services Principal Engineer is part of a group of gTLD technical experts in ICANN org.They are primarily responsible for managing technical systems related to gTLD registries and ...[show_more][last_updated.last_updated_30]
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DSP Software Engineer

DSP Software Engineer

Top EngineerMonterey Park, CA, United States
[job_card.full_time]
Develop and implement cutting-edge signal processing technologies alongside a small, elite team of researchers.Your work on large-scale software systems will directly contribute to pioneering natio...[show_more][last_updated.last_updated_variable_days]
PwC Tech-Technical Lead Engineer

PwC Tech-Technical Lead Engineer

PwC US Group LLPLos Angeles,CA
[job_card.full_time]
SummaryAt PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT ...[show_more][last_updated.last_updated_30]
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Marketing

Marketing

TradeJobsWorkforce90033 Los Angeles, CA, US
[job_card.full_time]
Essential Duties and Responsibilities Collaborate with Finance, Sales and Operations departments to forecast product revenues Develop and implement marketing plans for new and existing products Ma...[show_more][last_updated.last_updated_30]
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Marketing

Marketing

Security Guards of AmericaLos Angeles, CA, United States
[job_card.full_time] +1
Senior Telemarketing Specialist (Experienced Only).We are a professional security company providing reliable security guard services for businesses, events, residential communities, and commercial ...[show_more][last_updated.last_updated_variable_days]
Video Technical Operations Engineer, ASE

Video Technical Operations Engineer, ASE

Apple Inc.Culver City, CA, United States
[job_card.full_time]
Video Technical Operations Engineer, ASE.Culver City, California, United States Software and Services.Apple Services Engineering (ASE) is looking for a Video Streaming Engineer with a passion for m...[show_more][last_updated.last_updated_variable_days]
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Marketing Manager, Pursuit Marketing

Marketing Manager, Pursuit Marketing

Suffolk ConstructionLos Angeles, CA, US
[job_card.full_time]
Suffolk is a national enterprise that builds, innovates, and invests.We provide value across the entire project lifecycle through our core construction management services and complementary busines...[show_more][last_updated.last_updated_30]
Technical Support Engineer

Technical Support Engineer

FloQastLos Angeles, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

As a Technical Support Engineer, you will unblock customers when they face technical obstacles across FloQast’s Accounting Transformation Platform and suite of integrations. Customers around the globe rely on FloQast solutions for business-critical processes spanning Accounting, Audit, Compliance, Financial Reporting, IT, and more. Given the high-stakes roles that accuracy and deadlines play in these industries, we take pride in providing timely, trusted, and expert technical support. You’ll leverage deep product knowledge and a powerful suite of tools to troubleshoot issues to resolution, perform hands-on technical tasks, and ensure customers realize the full value of FloQast.

This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future.

  • Visa sponsorship is NOT available at this time

What You’ll Do

  • Own support cases from customers, applying proper prioritization and delivering clear and effective solutions via appropriate communication channels (primarily email and screen share)
  • Break / Fix : Troubleshoot error messages and unexpected behaviors, unblocking customers by identifying root causes and delivering technical resolutions.
  • Technical Task : Perform backend configuration work, including data transformations / uploads and migrations, to maintain functionality and meet customer requirements.
  • Handle a range of L1, L2, and L3 support cases related to assigned Solution(s) and SME specialization(s).
  • Develop expertise in assigned SME areas, progressively deepening knowledge in specialized product features.
  • Utilize internal admin tools (Super) to retrieve and modify account data (CRUD operations) and provide hands-on assistance within customer environments.
  • Leverage technical tools like session replay, log analysis, and developer tools to perform deep-dive troubleshooting.
  • Contribute to Knowledge Base articles in association with Product and Education teams, ensuring documentation remains current and valuable for both customers and AI enablement.
  • Participate in daily standups with support peers to discuss active tickets and collaborate on solutions.
  • Monitor and contribute to internal Slack discussions, assisting cross-functional peers with complex cases and sharing insights from assigned SME area(s).
  • Engage in cross-functional stakeholder meetings for SME assignments to provide feedback on release previews, roadmap direction, and defect prioritization.
  • Lead or contribute to special projects and initiatives as assigned, leveraging expertise and creative problem-solving skills to help the department and company achieve their goals.
  • What You’ll Bring

  • 2+ years of experience in Technical Support, IT, or a related technical field.
  • High EQ with the ability to assess customer urgency and deliver accurate, timely, and empathetic support.
  • Ability to apply critical thinking to troubleshoot, diagnose, and resolve customer-reported technical issues.
  • Strong technical aptitude with the ability to quickly gain proficiency in complex products, including rapidly evolving features across an innovative platform.
  • Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
  • Team-first attitude and experience working cross-functionally with Engineering, Product, Customer Success, etc.
  • Proven ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
  • Experience with ticketing systems (e.g., Zendesk, Salesforce, JIRA) for case management and escalation processes.
  • Nice To Haves / Other

  • Experience working in a B2B SaaS environment, particularly in fintech or enterprise software.
  • Prior experience troubleshooting cloud-based platforms or enterprise applications, particularly ERPs or other accounting / finance tools.
  • Familiarity with basic database querying (SQL), API troubleshooting, or data integration concepts.
  • Hands-on experience with AI-powered support tools, automation strategies, or chatbot-driven ticket deflection.
  • Familiarity with session replay or log analysis tools for debugging customer issues.
  • Degree in a relevant field such as Information Systems, Information Technology, Business, Finance, Accounting, Engineering, Communications, Technical Writing, or a related discipline.
  • Multi-language support experience (e.g., bilingual English-German)
  • #LI-Hybrid

    #BI-Hybrid

    #LI-JP1

    The base pay range for this position is $60,000- $90,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation.

    FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

    About FloQast :

    FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception.

    Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day :

    Unwaveringly Authentic

    Ambitious with Integrity

    Empowered to Grow

    Committed to Collaboration

    Customer Obsessed in All Ways

    FloQast is regularly rated as a Best Place to Work!

  • Inc. Magazine’s Best Workplaces in 2024, 2023, 2022, and 2021
  • Best Places to Work by LA Business Journal since 2017 (that’s 8 years!)
  • Built In’s ​​Best Place to Work in Los Angeles 6 years in a row!
  • Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd.

    If this aligns closely with what you are looking for, hit “Apply” and come join our growing team!

    FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.

    Link to FloQast Recruiting AI Usage Policy

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.