Technical program manager [h1.location_city]

Job Title : SeniorProgram Manager (Onsite), Rochester

S ign on Bonus : Sign on Bonus of $600 (Half paid out at 3 months and the other half at 12 months).

Salary Range : $36.00 - $38.46 / hour, $75,000 - 80,000 annually

Benefits :

• Sign on Bonus of $600 (Half paid out at 3 months and other half at 12 months).
• Paid time off (PTO) starting at 18 days annually.
• Medical, Dental, FSA & HSA options
• Life, STD, LTD
• 401K company match up to 4%
• 12 paid company holidays

Description :

This is an exciting opportunity to advance your non-profit career. Join 180 Degrees, a statewide provider of shelter and services, as a Senior Program Manager for our operations in Rochester and Southeast Minnesota. We seek an experienced, hands-on leader to oversee operations of our brand new $10 million Youth Shelter & Connection Center. Working onsite, you'll manage and coach our shelter manager and teams; work with youth; and ensure quality of operations in our 24-hour shelter that services high risk youth, ages 12-17.

The Senior Program Manager at Rochester oversees the daily operations of the Rochester Youth Shelter and the Foster Care program. The Senior Program Manager ensures a safe, structured, and trauma-responsive environment for youth in crisis; manages onsite staff; manages the Foster Care program; and supports cohesive operations across interconnected programs. This role is responsible for delivering high-quality services and maintaining full compliance with organizational policies, youth protection standards, licensing, and accreditation requirements.

The Senior Program Manager is responsible for ensuring services and operations align with 180 Degrees' philosophy, standards, and expectations across the youth shelter and Foster Care program. This includes ensuring person-centered, strengths-based, culturally responsive care; maintaining consistent operational standards across programs that share staff, space, or service regions; and fostering seamless coordination with other internal teams. The role collaborates closely with internal teams and Program Leadership to maintain operational excellence and support client outcomes, regulatory compliance, bed / utilization goals, and strong community partnerships.

The Senior Program Manager will be partner with referral sources to provide excellent customer services for the clients in our care and strengthen community partnerships.

The Senior Program Manager oversees all aspects of the assigned programs, including but not limited to budgets, census goals, compliance, and operations. The Senior Program Manager aligns programmatic needs, contracts, and government funding opportunities through community outreach and developing and maintaining external relationships.

Program Portfolio

Rochester Youth Shelter (Southeast Region)

The Program Manager has direct reports.

This position is 40 hours per week; FTE 1.0.

Duties and Responsibilities include the following. Other duties may be assigned.

Shelter and Program Operations Management

Staff Supervision and Development

Quality, Compliance, and Collaboration

Coordination with Internal Departments

External Partnership and Referrals

I will have performed my job well when I :

Ensures youth safety, engagement, daily structure, and trauma-responsive support.

Provides direction, coaching, accountability, schedule oversight, and team communication.

Maintains DHS licensing compliance, follows internal policy, ensures audit readiness, and upholds PREA standards.

Qualifications :

Essential Competencies :

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and drive. The employee is frequently required to sit.

Positively Contribute :

Positively Contribute to the 180 Degrees Vision and Mission. Vision : Every person can experience hope for the future and reach their full potential. Mission : 180 Degrees creates safe spaces and services that honor each individual's healing journey.

Non-Profit Location / Work Environment :

This is an onsite role based at a 180 Degrees youth shelter. The environment is fast-paced and requires flexibility, attention to safety, and regular interaction with youth experiencing crisis and trauma. The employee may be required to work extended or irregular hours to support staffing, events, emergencies, or critical projects. This role includes scheduled on-call responsibilities. 180 Degrees operates 24 / 7 / 365; leaders are expected to maintain reasonable availability for urgent or time-sensitive needs outside standard business hours.

About 180 Degrees :

This is an exceptional opportunity to join a fast-growing non-profit organization. Founded over 50 years ago, 180 Degrees is recognized for piloting innovative solutions to address challenges of homelessness, sexual exploitation, poverty and incarceration. With program sites around the state, 180 Degrees continues to expand its portfolio of programs and services now impacting the lives of over 2,000 youth and adults each year. We seek leaders who will guide the next growth phase of our organization.

Equal Opportunity Employer :

180 Degrees, Inc. is an Equal Opportunity Employer

1 80 Degrees' intention is for our staff to reflect the communities we serve. We actively encourage women, people of color, differently abled and other diverse candidates to apply for open positions.