Technical project manager • anchorage ak
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
Brice Engineering LLC is a company with a legacy of more than 50 years, committed to providing the best place to work by inspiring financial security and premier health and wellness programs for yo... Show more
The Project Manager is Manson's authorized project representative with responsibility for all aspects of the project including safety, environmental, quality, ethics, financial, contractual, and sc... Show more
Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned project or subtask.Acts as the Company representative with th... Show more
Want to make a difference? Interested in joining a team of professionals responsible for providing energy solutions to meet the unique needs and opportunities of Alaska's communities? Then check ou... Show more
Insight Global is seeking a Project Manager I for our telecommunications client.This individual will support Senior Project Managers in the successful delivery of customer-facing infrastructure and... Show more
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and n... Show more
Civil Construction Project Manager.ASRC Construction, an Alaska-based contractor, seeks an experienced civil construction Project Manager with a history of managing projects for government and comm... Show more
Our Anchorage, AK laboratory is looking for an entry-level Project Manager Assistant to join their team! The Project Manager Assistant is a key member of the Client Services Team, serving as a clie... Show more
We are seeking a highly organized, proactive, and results-driven.The Project Manager will work closely with clients, internal teams, contractors, and stakeholders to ensure projects are delivered o... Show more
We are seeking a Senior Project Manager to join our expanding, Earth and Environment (E&E) Project Management group in the Western United States.WSP is open to the Project Manager being based out o... Show more
Our client is a recognized Facade organization with a proven track record of success.If you are a dynamic Project Manager with strong glass and glazing / facade project management experience and a ... Show more
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement... Show more
Fairweather is a trusted service provider in Alaska, delivering specialized solutions in remote and Arctic environments.Our mission is to support operations with safety, integrity, and excellence.W... Show more
We are currently seeking a Project Manager for our Federal Construction project in Anchorage, AK.Are you someone who trusts your instincts and has confidence in your ability as a leader? When you s... Show more
KWH Constructors, Inc is a privately owned, growing steel erector with a construction engineering subsidiary.We are looking for a Project Manager to join our team in the Anchorage area.KWH is commi... Show more
Our client is a recognized Facade organization with a proven track record of success.If you are a dynamic Project Manager with strong glass and glazing / facade project management experience and a ... Show more
This position is responsible for the overall direction, completion, and financial outcome of construction projects ranging from $15 – $49 million in size.Essential Job Accountabilities.Perform accu... Show more
As a Senior Project Manager, you will be responsible for managing projects of varying size and complexity, following standardized project management processes.You will oversee all project related d... Show more
The ERP Solution Delivery Manager will be part of the Enterprise Business Applications team managing digital transformation projects in the areas of Enterprise Resource Planning (ERP) and complemen... Show more
The average salary range is between $ 97,500 and $ 156,000 year , with the average salary hovering around $ 117,088 year .
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
