Technical services manager Jobs in Philadelphia, PA

Technical Program Manager

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast.

This job centers on managing technical programs, aligning them with strategic business and product needs. It involves collaborating with cross-functional teams and senior staff to ensure successful project execution. The role requires a deep understanding of technical disciplines and acting as a mentor for less experienced colleagues.

This Technical Program Manager (TPM3) is responsible for large-scale FDX and Common Software (CSW) deployment initiatives, driving cross-functional execution across Engineering, Operations, Data Science, and Product teams. Responsible for coordinating release planning, deployment readiness, operational enablement, risk management, executive communications, and ensuring successful delivery of strategic network modernization programs.

This TPM will collaborate in person with the team in our cutting-edge Comcast Technology Center in downtown Philadelphia. It is not open to remote or virtual employment.

Responsibilities:

• Understanding technical program scopes, driving key planning milestones, and ensuring alignment with product and business requirements
• Leveraging technical expertise to research, plan, and achieve program objectives through effective team collaboration
• Coordinating with senior staff to secure participation from cross-functional core team members, including matrixed project managers
• Overseeing project execution from start to finish, ensuring technical specifications and program plans are followed
• Collaborating with core team and senior staff to schedule work and manage critical path tasks within program scope
• Assisting in the development of program goals, objectives, and success criteria, ensuring alignment with technical strategies
• Identifying and analyzing complex technical risks and issues, providing resolutions, and supporting budget and resource forecasting
• Monitoring program deliverables for quality, working with senior staff to manage changes, and ensuring program objectives are met
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Other duties and responsibilities as assigned.

Qualifications:

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of professional experience, including 2+ years managing programs, projects, or cross-functional initiatives.
• Experience using Jira or similar work management tools to track deliverables, manage priorities, and drive execution.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
• Proven ability to collaborate effectively across cross-functional teams and build relationships with diverse stakeholders.
• Excellent written and verbal communication skills, with the ability to convey information clearly to technical and non-technical audiences.
• Highly detail-oriented with a demonstrated ability to maintain accuracy while managing complex initiatives.
• Ability to align program execution with strategic business objectives and organizational priorities.
• This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills:

Communication, Cross-Functional Teamwork, Detail-Oriented, Program Management, Strategic Objectives, Time Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your realityto help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education:

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.