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Technical specialist Jobs in Jersey City, NJ

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Technical specialist • jersey city nj

Last updated: 9 hours ago

Technical Support Specialist

Trustmi Network Ltd.New York, NY, US
Full-time
Quick Apply

Trustmi is a fast-growing fintech and cybersecurity company helping organizations prevent fraud and errors in B2B payments.Our platform protects supplier payment processes and gives finance te... Show more

Senior Technical Claims Specialist

Argo GroupNew York, NY, United States
$151,000.00 yearly
Full-time

Senior Technical General Liability Bodily Injury Claims Specialist.Argo Group and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly owned subs... Show more

Alternative Investment Technical Specialist

Bank of AmericaNew York, NY, United States
$200,000.00 yearly
Full-time

Alternative Investment Technical Specialist.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Res... Show more

Field Technical Specialist

Gateway RecruitingNew York, NY, United States
Full-time

The Field Technical Specialist (FTS) is responsible for supporting the departmental goals and objectives of Technical Operations, as well as internal/external customers with specialized technical t... Show more

Technical Sales Specialist

N. Harris Computer Corporation - USANew York, United States
Remote
Full-time

We are looking for a Technical Sales Engineer to serve as the technical engine of our sales organization.This role partners with Sales and Enterprise Solutions to win complex opportunities by leadi... Show more

OneTrust Technical Specialist - Hybrid NYC

SOMERSET STAFFINGNew York, NY, United States
Full-time
Quick Apply

We are seeking an experienced OneTrust Technical Specialist to support a strategic Privacy initiative on a contract basis.This is a hands-on role requiring direct involvement in configuring and man... Show more

OneTrust Technical Specialist - Hybrid NYC

Blue Ribbon Global TechnologiesNew York, NY, United States
Full-time
Quick Apply

We are seeking an experienced OneTrust Technical Specialist to support a strategic Privacy initiative on a contract basis.This is a hands-on role requiring direct involvement in configuring and man... Show more

Technical Support Specialist

School of Visual ArtsNew York, New York, United States
$60,000.00 yearly
Full-time

Administrative and Network Services.Director of Information Technology and Desktop Support Manager.FT, Non-Exempt (Hourly), Mon-Fri, 9 am-5 pm EST.Under the supervision of the Director of Informati... Show more

Cooling Technical Support Specialist

Schneider ElectricNew York, NY, US
$66.00 hourly
Full-time

The compensation range for this full-time position applies to candidates located within the United States.Our salary ranges are determined by reviewing roles of similar responsibility and level.Wit... Show more

Operations Technical Specialist, Financial Lines

Ascot GroupNew York, NY, United States
$55,000.00 yearly
Full-time

This is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations.Designed as a modern-era company operating through an ecosystem of interconnecte... Show more

 • New!

Senior Technical Support Specialist

Magen David YeshivahBrooklyn, NY
$12.00 hourly
Full-time

Magen David Yeshivah is a Modern Orthodox K–12 independent school in Brooklyn, NY, serving approximately 1,800 students and 400 faculty and staff.The Senior Technical Support Specialist is a key me... Show more

Senior Technical Specialist, General Liability Claims

Sompo InternationalNew York, NY, United States
$115,000.00 yearly
Full-time

Senior Technical Specialist, General Liability.Sompo has a unique opportunity for a Senior Technical Specialist, General Liability on our Casualty Claims team.As a Senior Technical Specialist, you ... Show more

 • New!

Technical Support Specialist

InfoTrack USNew York, NY, US
$70,000.00 yearly
Full-time
Quick Apply

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully.We're global leaders in legal technology with unparalleled exper... Show more

Senior Technical Specialist, Hydrologic and Hydraulic

Platinum Global Talent Solutions Ltd.New Jersey, New Jersey, United States
Full-time
Quick Apply

About the Company & Project.Our client is a leading global Consultancy renowned for delivering high-profile, complex, iconic, large-scale capital projects.We are currently seeking a dedicated a... Show more

Oracle EBS Technical Specialist

TRIGYN TECHNOLOGIES, INC.New York, NY, US
Full-time

Trigyn's direct government client has an immediate need for an Oracle EBS Technical Specialist in New York, NY.The details of the opportunity are below.NOTE: • Hybrid work (90 Church Street, New Yo... Show more

Oracle EBS Technical Specialist

Realtech ServicesNy City, NY, United States
Full-time
Quick Apply

MessageBody">Req Title: Oracle EBS Technical Specialist</b></p> <p><b>Location: NYC NY 10007</b></p> <p><b>Local/Adjoining only</b><... Show more

Oracle EBS Technical Specialist

Software People, Inc.New York City, NY, United States
Full-time +2
Quick Apply

Onsite from day 1</b></p> <p><b>Location: Lower Manhattan, NYC</b></p> <p><b>Duration: 12+ months (35 hrs/week)</b></p> <p><b st... Show more

Technical Specialist, Liability (Construction)

020 Travelers Indemnity CoNew York City,NY
Full-time

Taking care of our customers, our communities and each other.By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 17... Show more

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Technical Support Specialist

Technical Support Specialist

Trustmi Network Ltd.New York, NY, US
12 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Trustmi is a fast-growing fintech and cybersecurity company helping organizations prevent fraud and errors in B2B payments. Our platform protects supplier payment processes and gives finance teams confidence in every transaction.

We are looking for a motivated and customer-focused Technical Support Specialist to join our team.

Role Overview

As a Technical Support Specialist, you will be the first point of contact for customers needing assistance with our platform. You will troubleshoot technical issues, guide users through solutions, and work closely with Product, Engineering, Customer Success, and Operations teams to ensure an excellent customer experience.

  • Respond to customer support requests via email, chat, and ticketing systems
  • Troubleshoot platform, integration, and user access issues
  • Diagnose technical problems and provide timely resolutions
  • Escalate complex issues to Engineering or Product teams when needed
  • Track and manage tickets through resolution while meeting SLA targets
  • Document issues, solutions, and recurring trends
  • Support onboarding and user training when needed
  • Partner with Customer Success to ensure customer satisfaction and retention
  • Help improve internal support processes and knowledge base content

Requirements

  • 4+ years of experience in Technical Support / SaaS Support / Customer Support in fintech, cybersecurity, or B2B SaaS
  • Strong troubleshooting and problem-solving skills
  • Experience supporting enterprise customers
  • Familiarity with APIs, SSO, integrations, CSV/data imports
  • SQL or basic technical investigation skills
  • Experience working with ticketing systems
  • Excellent communication skills in English
  • Customer-first mindset with urgency and ownership
  • Ability to manage multiple priorities in a fast-paced environment
  • Comfortable working cross-functionally with technical and business teams