Technical writer [h1.location_city]

Description :

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Technical Application Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life.

As our Technical Application Manager (TAM) you will report to the Director of IT, Compliance, and will be responsible for maintaining the lifecycle of software applications from an internal policy and regulatory compliance perspective. You will work with business and IT application owners to onboard applications into the MMA environment and perform ongoing inventory maintenance to ensure that applications remain compliant with internal policies and evolving regulatory directives. As a TAM, you will work closely with external application vendor contacts to ensure application compliance. You will drive MMA’s effort to ensure our applications and data remain secure. As a TAM, you will be responsible for maintaining the required application portfolio documentation and artifacts as well as perform regular health checks of the application inventory. Note that this is not a software development position.

Additionally, you will be responsible for providing project management services to the compliance and audit teams. Each team has multiple initiatives on a constant basis that will benefit from your ability to track current activity, provide regular status updates and alert management of project that are at risk of not being delivered in a timely manner.

Our future colleague.

We’d love to meet you if your professional track record includes these skills :

2+ years of experience in IT

Experience in projects for IT operations, and insurance servicing at an insurance agency

Strong communication skills

Project management experience

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are :

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Remote work

Charitable contribution match programs

Stock purchase opportunities