Technology manager [h1.location_city]

Senior Manager, Commercial Operations Enabling Technology

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness.

We are searching for the best talent for a Senior Manager, Commercial Operations Enabling Technology to join our Commercial Operations team located in West Chester, PA or Raynham, MA.

Purpose :

As the Senior Manager, Commercial Operations at Johnson & Johnson, you will have the unique opportunity to make a significant impact on our organization. You will be responsible for successfully implementing our customer billing automation solutions strategy, guaranteeing that we deliver outstanding service to our customers at the appropriate cost to serve. This role is exciting because you will have the chance to achieve exceptional results, all while working for a company that is dedicated to making a positive impact in people's lives.

You will be responsible for :

• Leading the strategic design of customer-centric solutions for the bill-only process within medical devices healthcare supply chain, which are expected to significantly reduce cost and burden on the sales force, identifying appropriate level of partnership and service channels with external partners
• Leading program management, project design, governance, and delivery off in-flight and new initiatives, ensuring appropriate project planning and actions plans are in place and delivered on-time and on-budget.
• Partnering internally and externally to consider legal, HCC, compliance, and other considerations related to the bill-only process to maximize value while ensuring compliance
• Directly leading and indirectly influencing a small team of specialists and providing effective coaching, feedback, support, and talent development
• Monitoring and analyzing customer feedback and data to identify areas for improvement and implementing changes as necessary.

Qualifications / Requirements :

Preferred :

Commercial Awareness, Cross-Functional Collaboration, Customer Intelligence, Customer Relationship Management (CRM), Developing Others, Inclusive Leadership, Leadership, Lead Generation, Operations Management, Performance Measurement, Process Improvements, Risk Assessments, Sales Enablement, Sales Support, Sales Training, Team Management

The anticipated base pay range for this position is : $122,000.00 - $212,750.00

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits : Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth / adoption / foster care of a child Bereavement Leave 240 hours for an immediate family member : 40 hours for an extended family member per calendar year Caregiver Leave 80 hours in a 52-week rolling period 10 days Volunteer Leave 32 hours per calendar year Military Spouse Time-Off 80 hours per calendar year

For additional general information on Company benefits, please go to : - https : / / www.careers.jnj.com / employee-benefits