Technology specialist [h1.location_city]

Requisition ID : 7268

Katten is a full-service law firm with approximately 700 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm's core areas of practice include corporate, financial markets and funds, insolvency and restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.

Technology Learning Specialist

The Technology Learning Specialist is responsible for all aspects of the firm's training program relative to desktop applications, its structure, and design. Conducts training of new employees and current staff on all levels. Maintains professionalism and strict confidentiality in all client and firm matters.

The Technology Learning Specialist can sit in our Charlotte, Chicago, Dallas, Los Angeles, New York or Washington D.C. office. Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).

Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and / or assigned. Regular and predictable attendance is an essential function of the position. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Conduct new-hire training to include firm core applications and in some cases telephone systems, in a classroom environment, one-on-one training or remote (distance learning) training.
• Coordinate with office administrators, human resources staff, other administrative departments as needed, and practice group leaders to determine users' training needs. Assist in the development of training courses to meet those needs.
• Coordinate and conduct training sessions for existing employees during conversions and major upgrades. Ensure Firm-wide consistency in training curriculum.
• Document training procedures, create training manuals, quick reference cards, etc., and keep all documentation up to date. Able to assist in creation of in-house e-learning content.
• Coordinate with Help Desk and other IT staff to create and maintain application reference materials on the Firm's DMS and intranet.
• Assist and coordinate training for other offices.
• Conduct video conference training sessions for other offices when required.
• Conduct firm offered training sessions placed on the LMS calendar. Assist in management of the LMS.
• Participate in special projects, as required.
• Evaluate publicly available training materials for possible use by the Firm.
• Learn all new and upgraded software / hardware and assist in developing technical documentation and teaching aids such as training user guides, quick reference cards, demonstration models, multimedia visual aids, computer tutorials, and reference works.

Knowledge, Skills, and Abilities

In our New York office, the annualized salary range for this position is $85,000 to $105,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

We offer an outstanding benefit package which includes : medical / dental / vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy, and long-term and short-term disability policies.

Katten Muchin Rosenman LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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