Telecom [h1.location_city]
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Telecom • san jose ca
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Telecom Dispute Analyst
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A company is looking for a Disputes Analyst to manage telecom-related disputes and billing analysis.
Key Responsibilities
Investigate telecom-related customer, vendor, or carrier disputes by reviewing relevant documentation
Analyze CABS invoices and access charges to determine dispute validity and financial impact
Collaborate with cross-functional teams to resolve discrepancies and prepare detailed case summaries
Required Qualifications
Bachelor's degree in Business, Accounting, Finance, Telecommunications, or related field preferred
Minimum 2 years of experience with CABS and telecom dispute knowledge
Experience with Telecom FCC tariffs, PUC tariffs, and contractual agreements
2+ years of experience in dispute resolution or telecom billing analysis
Proficiency in Microsoft Excel and data analysis / reporting tools