Telephone triage nurse [h1.location_city]

Overview

Lead with Heart. Be the Difference. Transform End-of-Life Care.

Join our company, where every day is an opportunity to deliver personalized, meaningful hospice and palliative care to patients facing life-limiting illness. We support patients and their families with dignity, comfort, and love.

What You'll Do as a Hospice RN / RN Case Manager :

Be the primary point of contact for patients and families, guiding them through every step of their hospice journey.

Deliver and document skilled, hands-on nursing care based on each patient's individualized Plan of Care-in their home, assisted living, or wherever they call home.

Perform initial and ongoing assessments to monitor patient condition and adjust care as needed.

Collaborate with an interdisciplinary team-including physicians, LPNs, CNAs, social workers, chaplains, and others-to build and refine personalized care plans.

Provide emotional, physical, and spiritual support not just to the patient, but to their loved ones as well-offering education, comfort, and bereavement guidance.

Teach caregivers how to care for their loved one safely and confidently, offering both practical training and emotional reassurance.

Communicate important updates in patient condition to the care team, ensuring timely and appropriate interventions.

Maintain accurate, up-to-date clinical documentation and follow infection control and compliance standards.

Support the organization's quality improvement and scheduling initiatives to ensure care is consistent, compassionate, and efficient.

Help patients and families understand and navigate topics such as :

Medication administration

Hospice philosophy and services

Symptom and pain management

End-of-life processes and expectations

About You

Qualifications - What You'll Bring :

Active RN license in the state of employment (or eligible to obtain).

1+ year of RN experience in hospice, home health, ICU, oncology, geriatrics, or related nursing fields.

A genuine hospice heart : compassionate, empathetic, and patient-centered.

Comfortable providing care in diverse settings, including private homes and facilities.

Strong communication and critical thinking skills in emotionally sensitive situations.

Valid driver's license, auto insurance, and reliable transportation.

CPR certification required.

Preferred Experience (Not Required) :

Hospital RN (Med-Surg, ICU, ER, PACU, telemetry, cardiac)

Admissions RN, wound care, float pool, travel nursing

Experience with terminally ill patients or serious illness support

We Offer

Benefits for All Hospice Associates (Full-Time & Per Diem) :

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Additional Full-Time Benefits :

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle Program

Generous Paid Time Off + 7 Paid Holidays

Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

Free Continuing Education Units (CEUs)

Company-paid Life & Long-Term Disability Insurance

Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply now to become part of our Hospice Nursing team and help make every moment count for our patients and their loved ones.

Legalese

This is a safety-sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug-free workplace

ReqID : 2026-132510

Category : Registered Nurse

Position Type : Flex / Per Diem

Company : Gentiva Hospice