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Transaction coordinator • san diego ca
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Transaction Coordinator
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Transaction Coordinator
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner / buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
Please note : This is a part-time position with a 30-hour work week.
The Transaction Coordinator plays an important role in the organization by performing, under direct supervision, a number of activities related to assisting originators build complete loan files for submission. This role may perform Lead to Contract and / or Contract to Close duties.
Compensation
This role is a non-exempt position with a Targeted Salary Range of $20 / hr to $22 / hr annually.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Essential Functions
Lead to Contract duties :
- Assist originator in appointment setting with prospective and new applicants.
- Provide new lead call backs within 20 minutes and maintain a 35% conversion rate from lead to appointment.
- Provide administrative support managing various client databases (lead tracker, MyCircle, Zillow, etc.). Send new clients online pre-qualification link on behalf of originator.
- Pull and prep web applications and other administrative based duties, including updating credit reports and AUS findings, for licensed teammates.
- Set and confirm appointments for the originator and manage calendar.
- Prepare and send thank you cards to referral sources and new clients.
- Act as a point of contact for the customer and referral source, keeping them informed throughout the process, subject to the limitations as set forth in Guild's SAFE Act and Consumer Privacy / Safeguarding in Information policies.
- Run credit on loans assigned to an originator.
- Request status updates from pre-approved clients and referral sources (weekly TBD calls).
- Contact expired, pre-approved clients to gather necessary documentation for licensed teammates to update pre-approval documentation and / or letters.
- Provide marketing support by coordinating, creating, obtaining compliance approval, tracking, and distributing advertising materials as needed.
- Manage monthly compliance-approved email marketing to realtors.
Contract to Close duties :
Additional common duties :
Qualifications
Supervision
Requirements
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.