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User experience Jobs in Madison, WI

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User experience • madison wi

Last updated: 2 days ago

Customer Experience Representative (Onsite)

Placon CorporationMadison, WI, USA
$20.00 hourly
Full-time
Quick Apply

Your mission: As a Customer Experience Representative, you'll assist our stock customers with product inquiries, provide exceptional customer service, and resolve any issues that arise.Collaborate ... Show more

Delivery Driver - No Experience Needed

DoorDashWaunakee, WI, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

Customer Experience Engineer

Nord Gear CorporationWaunakee, US
Full-time

Kickstart your engineering career with a growing, innovative mechanical company where your ideas and impact truly matter.In this role, youll join our Customer Experience Team as a key contributor, ... Show more

Market Research Associate - No Experience

Clubshop | USMonona, Wisconsin
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Part Time Customer Experience Manager

MichaelsMadison, WI, United States
Part-time

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.Lead the omnichannel processes.Maintain store recovery standards to deliver... Show more

Director of Project Development & Client Experience

HousewrightsMadison, WI, United States
Full-time

Director Of Project Development & Client Experience.Associated Housewrights is a premier residential design-build firm specializing in custom homes, additions, and remodeling projects throughout th... Show more

Sales Professional - *No Experience Needed*

IBG PartnersMadison, WI, US
$60,000.00 yearly
Full-time

Make an impact on the community and be in charge of your schedule.Our organization is experiencing incredible success this year (>100% growth!) and looking for a highly-driven and passionate Sal... Show more

User Experience (UX) Designer

EnsoDataMadison, WI, US
$135,000.00 yearly
Full-time
Quick Apply

HI! I'm Dylan, one of the engineering managers at EnsoData and we are looking for another great teammate passionate about Making Healthcare Better.This hybrid position in Madison, WI offers a compe... Show more

Patient Experience Consultant

UW HealthMadison, WI, United States
$68,454.00 yearly
Full-time

Work Schedule: 100%, day shift working Monday Friday, 8:00 am 5:00 pm.This is a hybrid position with a homebase at 7974 UW Health Court, Middleton, WI, but may need to cover other UW Health hospi... Show more

Remote User/customer research and feedback synthesis Evaluator - AI Trainer ($80-$120 per hour)

MercorMadison, Wisconsin, US
$80.00 hourly
Remote
Full-time

About the role We are hiring expert Evaluators in **User/customer research and feedback synthesis** to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for ac... Show more

Freight Broker Agent - Experience Required

Logistic Dynamics Inc.Madison, WI, US
Full-time

Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based... Show more

 • Promoted

Remote Product Tester - No Experience

OCPAFitchburg, Wisconsin, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more

PT Customer Experience Admin Coworking

Serendipity LabsWest Madison - Middleton, Wisconsin, United States
Part-time

At Serendipity Labs we have prided ourselves on creating a business that is an extension of the corporate workplace.Trusted by some of the largest and smallest companies around, we provide flexible... Show more

Sales Associate - Guest Experience Specialist

Bob's Discount FurnitureMadison, WI, US
$45,000.00 yearly
Full-time +1

Retail Guest Experience Sales Specialist.Our Retail Guest Experience Sales Specialists are a driving force behind Bob's Discount Furniture's success and expansion.Whether you're looking for full-ti... Show more

Remote Product Tester - No Experience

OCPAMiddleton, Wisconsin, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more

Remote Product Tester - No Experience

OCPAMonona, Wisconsin, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more

Remote Online Product Support - No Experience

GLOCPAMonona, Wisconsin
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Patient Experience Consultant

University of Wisconsin Hospitals and Clinics AuthorityMadison, US
Full-time

Work Schedule: 100%, day shift working Monday - Friday, 8:00 am - 5:00 pm.This is a hybrid position with a homebase at 7974 UW Health Court, Middleton, WI, but may need to cover other UW Heal... Show more

Hiring Now - Work from Home - No Experience

OCPAMcFarland, Wisconsin, us
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Remote Generalist (Macbook User) - AI Trainer ($50-$60 per hour)

MercorMadison, Wisconsin, US
$50.00 hourly
Remote
Full-time +1

Role Overview: Mercor is looking for detail-oriented individuals with 2-3 years of experience in STEM, non-STEM fields, or currently enrolled postgrad college students to support a research project... Show more

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Customer Experience Representative (Onsite)

Customer Experience Representative (Onsite)

Placon CorporationMadison, WI, USA
30+ days ago
Salary
$20.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Your mission: As a Customer Experience Representative, you'll assist our stock customers with product inquiries, provide exceptional customer service, and resolve any issues that arise. Collaborate with the Sales Team, internal stakeholders, and customers to ensure a seamless experience.Key Responsibilities:Support Sales Managers/Account Managers:Be an advocate for Sales, providing customer-centric support and being the single point ofcontact.Process phone calls and email requests/orders, offering assistance with product sizing, samples,and other information.Customer Service:Utilize Excel to manage customer forecasts and generate reports.Elevate customer concerns and coordinate solutions with cross-functional resources.Handle customer orders, returns, and refunds, ensuring clear order visibility and on-time deliveries. Collaboration and Improvement:Work with internal stakeholders to ensure customer satisfaction and timely issue resolution.Identify opportunities to improve the customer experience and make recommendations.Support KPIs like OTIF >96%, EDI/Portal orders >95%, and keeping past due orders <$100K. Order Entry:Promptly enter orders into the ERP system with precision.Work with the Scheduler to ensure accurate product availability and update customers.Resolve discrepancies with Accounting and Sales related to pricing, shipping, and quality.Adhere to quality and safety policies, work instructions, and procedures. Minimum qualificationsA minimum of one year post-secondary specialized course work and one year of business-to-businesscustomer service experience;OR high school education Desired SkillsExcellent phone, communication and listening skillsDirect customer contact & order processing experience. Business to Business experiencepreferred.Attention to detail and ability to work effectively with others and manage multiple priorities. Microsoft Outlook, Word, Excel (intermediate user preferred). Ability to learn ERP system and processes.Strong ability to build and maintain rapport with internal and external customers.Bi-lingual - English/Spanish skills preferred.Two to three years of business-to-business customer service experience. Working toward business related certified/degree program preferred.Position RequirementsWork Environment Conditions:Inside (office)Equipment/Tools Used:Computer, fax, phone, copy machine, Oracle, MS Office softwarePhysical Requirements:Normal OfficeMental Requirements:Reading, Writing, CalculatingInterpersonal SkillsReasoning/AnalysisWorks with Minimal SupervisionAbility to manage multiple projects and priorities Placon employment offers are contingent upon the successful completion of a pre-employment drug test, basic physical, background check, educational verification, and reference checks (as applicable).Placon requires that employees have and maintain authorization to work in the country in which the role is based. In general, Placon does not sponsor candidates for non-immigrant visas or permanent residency unless based on business need.Placon is committed to equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity, or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristics.This role requires the ability to work through differing perspectives and resolve conflict in a respectful and professional manner consistent with The Placon Way.