User experience Jobs in Santa Clara, CA

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

As a System Test Engineer on the Multiport System & Release team, you will be responsible for all
aspects of system-level user interfacing software verification test activities through the product / software
development life cycle to ensure the highest quality of our robotic surgical products. You will work closely
with cross-functional teams—including product user interaction design, software development, systems &
instruments analysis, human factors, clinical, quality, and regulatory teams—to drive the definition and
execution of robust test strategies and comprehensive test designs. Your role requires understanding the
system from both technical and user perspectives. The ideal candidate excels in a focused, high-energy
team environment, demonstrating strong accountability and ownership.
Essential Job Duties:
• Collaborate closely with user interaction designers, system analysts, and developers to ensure
requirements are fully testable, traceable and aligned with verification strategies.
• Develop and implement comprehensive, robust manual and automated test strategies covering
functional, integration, regression, coexistence, and end-to-end user journey testing. Proactively
identify use cases not explicitly defined in the requirements.
• Design, develop, and execute test protocols for end-to-end user interaction features.
• Design, develop, and release test reports to support project objectives.
• Champion continuous improvement by optimizing verification workflows, expanding test coverage,
and refining test metrics to increase efficiency and overall software reliability

• Log and manage issues in defects tracking system, partnering with development and cross-functional
teams to facilitate debugging and resolution

Qualifications

• Strong experience in developing Python-based test scripts for functional testing of user interface
features.
• Excellent knowledge of software development life cycle, SQA methodologies and practices.
• Experience in developing test protocols, test reports, reporting and tracking defects.
• Strong root cause analysis capabilities with the ability to analyze logs and system behavior to debug
complex issues.
• Proactive self-starter with attention to detail, dedicated to ensuring product safety, enhancing end-
user experiences and achieving high-quality releases.
• Excellent at facilitating cross-functional communication, managing dependencies, and ensuring
adherence to tight timelines.
• Committed to continuous learning and skill advancement across multiple domains.
• Experienced in testing complex systems encompassing multiple software and hardware components,
preferably with FDA-regulated products.
• BS or above in Computer Science, Biomedical Engineering, Mechanical Engineering, Electrical
Engineering, or relevant fields.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

Base Salary Range Region 1:$138,700 - $199,500
Base Salary Range Region 2: $117,900 - $169,600
Shift: Day
Workplace Type: Onsite - This job is fully onsite.