Valet h1.location_city

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Valet • boston ma

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Guest Relations Supervisor

Whiteface LodgeBoston, MA, United States

[job_card.full_time]

Director of Front Office Operations.The Guest Relations Supervisor is responsible for overseeing the Valet parking, Door, concierge, and front desk operations to deliver exceptional guest experienc...[internal_linking.show_more]

Lot Attendant & Valet (Full-Time)

Village Automotive GroupBoston, Massachusetts, US

[job_card.full_time]

[filters_job_card.quick_apply]

At Village, it's about more than the bottom line.It's about an unwavering commitment to the people and communities we serve.We strive to make Village a good place to work, we appreciate the talent ...[internal_linking.show_more]

Assistant Manager - Front Service

Wynn ResortsEverett, MA, United States

[job_card.full_time]

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games.Situated on the Mystic River in Everett, Massachusetts, and connected t...[internal_linking.show_more]

Valet Parking-Garage Valet

VPNE Parking SolutionsBrighton, MA, United States

[job_card.full_time]

The Garage Valet Attendant is a customer service position involving parking and retrieving vehicles for customers.The primary responsibility of a garage valet is to provide a positive and efficient...[internal_linking.show_more]

Valet Attendant - Hyatt Regency Boston

Towne ParkCambridge, MA, United States

[job_card.full_time]

At Towne Park, it's more than a job, you can make an impact.A career with us is rewarding in more ways than one.As a hospitality services company, our commitment is to create smiles by delivering e...[internal_linking.show_more]

Pilates Sub Instructor

Torch Fitness by Valet LivingBoston, MA, USA

[job_card.full_time]

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Join the Fitness Revolution at Torch Fitness by Valet Living!.Congress Street Boston MA 02210.This individual will be a part of a quickly expanding team focused on growth and delivering a consisten...[internal_linking.show_more]

Automotive Valet

The Herb Chambers CompaniesSomerville, MA

[job_card.full_time]

Valet to join its award-winning team! You will assist our guest by guiding and directing them to appropriate locations.We have been voted by The Boston Globe as a Top Place to Work in MA consecutiv...[internal_linking.show_more]

Service Valet - Honda Boston

Asbury Automotive GroupBoston, MA, United States

[job_card.full_time]

Herb Chambers is part of Asbury Automotive Group, a Fortune 500 company, and one of the largest franchised automotive retailers in the United States.We are redefining the traditional dealership mod...[internal_linking.show_more]

Lot Attendant

McGovern Automotive GroupNewtonville, MA, United States

[job_card.full_time]

McGovern Automotive Group is currently hiring valets to join our Chrysler Jeep Dodge Ram service team in Newton, MA!.The service valet will work with the service department moving vehicles around t...[internal_linking.show_more]

Valet Attendant

LAZ ParkingBrookline, MA, United States

[job_card.full_time]

Do you love driving cars? Meeting new people? Are you energetic and fast on your feet? Well then, we are looking for you.We are hiring Valet Attendants to woo our customers while parking their cars...[internal_linking.show_more]

Overnight Valet

Propark MobilityBoston, MA, United States

[job_card.part_time]

Part-Time Overnight Hotel Valet Needed in Boston!.Location: Luxury Hotel in Boston, MA.Must Have: 2 Years Drivers License.Shift: Friday, Saturday, & Sunday 11:00PM - 7:00AM; Overnight.Applications ...[internal_linking.show_more]

Manual transmission Valet Attendant Waltham MA

United Parking LLCWaltham, MA, US

[job_card.full_time] +1

Valet Attendant – Manual Transmission (PM) – Waltham, MA.Monday, Tuesday, and Wednesday.Are you a confident driver with experience operating manual (stick shift) vehicles? Do you enjoy working in a...[internal_linking.show_more]

Service Sales Valet/Porter

Sentry Ford LincolnSomerville, MA, United States

[job_card.full_time]

Sales Lot Attendant / Service Lane Attendant.Sentry Ford Lincoln is looking for one Sales Lot Attendant / Service Lane Attendant to assist our service customers at our high volume, high customer sa...[internal_linking.show_more]

Valet Attendant

LAZ parkingBoston, MA, United States

[job_card.full_time]

On-demand access to earned wages, get up to 50% of your earned wages immediately.Feel free to come into the office Tues-Thurs anytime between 11am-3pm for an in-person interview.The address is 3 Co...[internal_linking.show_more]

Stack Valet Attendant

VPNEBelmont, MA, United States

[job_card.full_time]

Massachusetts Valet Driver

SP PlusBrookline, MA, United States

[job_card.full_time]

SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences.So there's no fumbling with tickets, machines,...[internal_linking.show_more]

Telephone Operator Per Diem

Hebrew SeniorLifeBoston, MA, United States

[job_card.full_time]

The telephone operator will be responsible for operating the main telephone switchboard in Hebrew Rehabilitation Center's reception areas.Answer phones and troubleshoot calls.Maintain post at assig...[internal_linking.show_more]

Guest Relations Supervisor

Boston Harbor HotelBoston, MA, United States

[job_card.full_time]

Communications & PR - Entry Level

CM Partners InternationalBrookline, Massachusetts, United States

[job_card.full_time]

About the Public Relations Assistant position.We are looking for a promising Public Relations (PR) Assistant to support our PR team with various administrative tasks.Though you'll be holding an .Ou...[internal_linking.show_more]

Guest Relations Supervisor

Whiteface LodgeBoston, MA, United States

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[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

Overview

BOSTON HARBOR HOTEL

POSITION DESCRIPTION

Position Title:

Guest Relations Supervisor

Department:

Front Office

Reports to:

Director of Front Office Operations

FLSA Designation:

NON-EXEMPT

JOB SUMMARY

The Guest Relations Supervisor is responsible for overseeing the Valet parking, Door, concierge, and front desk operations to deliver exceptional guest experiences. This role ensures seamless coordination between these guest-facing departments to provide a warm welcome, efficient service, and memorable stay for all visitors.

CANDIDATE PROFILE

Education:

Bachelor's degree, preferably specializing in Hospitality, Business Administration, and or related major or equivalent experience is preferred.

Experience:

Must have at least one (1) or more years of related guest experience, with experience in Hospitality preferred.

KEY RESPONSIBILITIES:

The primary responsibilities for the Guest Relations Supervisor include but are not limited to:

Parking Operations

Supervise valet parking staff and ensure smooth vehicle handling processes.
Monitor parking lot capacity and implement strategies for efficient space utilization.
Oversee parking fee collection and reconciliation processes.

Concierge Services

Supervise the concierge team in providing personalized assistance to guests
Ensure prompt and courteous responses to guest inquiries and requests.
Coordinate with local vendors for tours, transportation, dining reservations, etc.
Maintain up-to-date knowledge of local attractions, events, and activities.

Front Desk Support

Assist the front desk team during peak hours or staff shortages.
Handle guest check-in/check-out processes as needed.
Respond to and resolve guest complaints or issues escalated from the front desk.
Collaborate with housekeeping for room allocation and readiness.
Work as a rooms coordinator to ensure rooms are blocked according to their preferences.

Team Management

Ensure adherence to hotel and Forbes standards, policies, and procedures across teams.
Foster a culture of exceptional customer service and teamwork.

Administrative Duties

Prepare operational reports and analyze key metrics (e.g., parking revenue, concierge utilization)
Implement process improvements to enhance efficiency and guest satisfaction.
Ensure compliance with safety, security, and regulatory requirements.

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

Experience in property management software, such as OPERA, is preferred.
Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
Demonstrated ability to work cohesively with a team.
Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
Must have experience in all Microsoft Office suite products.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.