Vice president of finance Jobs in Naperville, IL

Vice President - Legal

Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with more than 25 utilities and municipalities (and growing) to provide customized solutions tailored to any community, delivering real value where people live. We help homeowners protect the essential systems that keep their homes running, from HVAC, appliances, and electrical to water, sewer, gas lines, and more, so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs (Successful, United, Progressive, Empathetic, and Reliable) because that's how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company.

Position Summary: As a company whose employees and call center agents interact with customers every day in highly regulated environments, maintaining a strong compliance culture is critical to how we operate. This position plays a critical role in protecting the company's reputation, enabling responsible growth, and ensuring the organization maintains the highest standards of legal and ethical conduct while serving customers and partners across the national markets we serve. The Vice President - Legal plays a pivotal role in safeguarding that standard. This leader will serve as both strategic advisor and compliance watchdog, partnering with the business to navigate consumer protection, telemarketing and call center compliance, utility and public service commission considerations, Department of Insurance and Attorney General oversight, privacy, home service contract regulation, enterprise risk, and litigation.

Responsibilities include but are not limited to:

• Regulatory, Consumer Protection, and Partner Ecosystem
• Marketing, Customer Communications, and Call Center Compliance
• Business Partnership and Operational Risk
• Litigation, Investigations, and Ethics

We're Excited if this is You!

Known as a collaborator with strong interpersonal skills and the ability to work effectively with all levels throughout a company. A high-initiative, forward-thinking professional with a strong interest in building better and smarter processes in legal and compliance. Able to mentor, coach, and develop others in a professional setting. A proven issue-spotter who consistently finds practical, workable options for resolving legal matters. Able to get results in a fast-paced, deadline-oriented environment while managing multiple matters and competing priorities.

Experience and Qualifications of the Role

10+ years of relevant experience, including a minimum of 6 years in law firm litigation and/or in-house litigation, regulatory, compliance, or consumer protection counseling. Strong preference for candidates with experience and knowledge of consumer protection laws, telemarketing laws (including the TCPA, Telemarketing Sales Rule, and Do Not Call rules), Attorney General investigations, Department of Insurance regulations, state utility commission regulations, home service contract laws, and privacy laws. Experience managing litigation, regulatory matters, enforcement inquiries, and investigations in a regulated industry. Experience advising on marketing, customer communications, call center operations, disclosures, consent requirements, customer complaints, or similar customer-facing compliance matters. Experience in warranty, home services, insurance, utilities, consumer services, or other regulated B2C businesses preferred; experience with businesses that use direct marketing and call center operations is especially relevant. Experience interacting with government regulators or enforcement agencies; prior government, Attorney General, Department of Insurance, public utility commission, or similar enforcement experience is a plus. Experience operating in a private equity-backed or similarly fast-paced, growth-oriented environment strongly preferred. Working knowledge of employment laws and employment-related litigation or counseling, with Illinois experience preferred. Demonstrated experience building or leading compliance and ethics programs. Experience conducting formal investigations. History of leading cross-functional projects or initiatives, formal or informal. Demonstrated business acumen across a variety of matters. Familiarity with the AllVoices platform or another ethics hotline preferred.

Education

Bachelor's degree required. Juris Doctor (J.D.) required. Licensed to practice law in at least one state; Illinois licensure preferred.

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total well-being. The base pay range for this position is $202,880 - $304,000. The specific pay offered will depend on qualifications, experience, education, and skill set. The compensation offered may also include an annual performance-based incentive. Our benefits include but are not limited to healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Competencies

Business Acumen, Decision Quality, Integrity and Trust, Perspective, Problem Solving, Action Oriented, Communicate Effectively

Equal Opportunity Employer