Vice president of operations Jobs in Houston, TX

VP Of Revenue Operations

Entelligence is a technology-enabled services company that partners with leading organizations to deliver complex implementations, scale operations, and drive customer success. Through our white-label talent delivery platform, we provide highly skilled, on-demand experts that help our customers execute critical initiatives with speed, precision, and reliability. We are a values-driven organization and a Great Place to Work Certified company, focused on building high-performing teams, delivering exceptional customer outcomes, and continuously improving how we operate.

How We Operate At Entelligence, how we work is just as important as what we deliver. Our values guide how we make decisions, collaborate, and show up every day:

• Grit: We persevere through complexity and follow through on what matters. We take ownership, solve problems, and stay committed to delivering results, even when things are challenging.
• Customer Obsession: We prioritize outcomes that earn trust and keep it. We anticipate needs, communicate clearly, and hold ourselves accountable to delivering meaningful impact for our customers.
• Courage: We take initiative and lead with purpose. We speak up, challenge assumptions, and make decisions that move the business forward.
• Speed: We move quickly and decisively while maintaining quality. We prioritize what matters, act with urgency, and execute with intention.
• Hungry: We are self-motivated and driven to improve. We seek feedback, take on more, and continuously look for ways to grow, learn, and add value.

Position Summary The VP of Revenue Operations is responsible for how Entelligence plans, measures and improves revenue performance across the full revenue lifecycle. This leader will connect pipeline, forecasting, demand, delivery capacity, revenue realization and financial performance to give leadership a clear view of how the business is performing and where there are opportunities to improve. The VP of Revenue Operations will own the revenue operating process, including revenue productivity, forecasting, pipeline governance, demand planning, revenue analytics, scorecards, and the systems and data needed to support them. This is a highly cross functional role working across Sales, Delivery, Practices, Recruiting, Finance, Product, Alliances and Executive Leadership. The role will establish consistent revenue processes and accountability across these teams while functional leaders remain responsible for their respective areas.

Key Responsibilities

• Revenue Strategy and Productivity
• Sales Operations
• Revenue Forecasting and Planning
• Revenue Performance and Scorecard
• Delivery Readiness and Revenue Realization
• Demand and Capacity Planning
• Portfolio Management and Planning
• Revenue Systems, Data and Analytics
• AI and Automation
• Leadership and Cross Functional Alignment

Key Performance Indicators Success in this role will be measured through a combination of:

• Revenue productivity
• Revenue forecast accuracy
• Bookings and revenue attainment
• Pipeline coverage and quality
• Pipeline to bookings conversion
• Win rate and sales cycle velocity
• Backlog conversion and revenue realization
• Gross profit and gross margin performance
• Demand forecast accuracy
• Delivery capacity coverage
• Time to staff and time to project launch
• Billable utilization
• Revenue leakage
• DSO improvement
• Percentage of opportunities with confirmed delivery plans
• CRM and forecasting process adoption
• Data quality and reporting reliability
• Customer renewal and expansion performance
• AI and automation adoption

Qualifications

• 10 or more years of progressive experience in Revenue Operations, Sales Operations, Delivery Operations, Business Operations, Professional Services Operations or a related discipline.
• Five or more years in a senior leadership role supporting a complex revenue organization.
• Demonstrated experience managing the full revenue lifecycle in professional services, consulting, technology services, SaaS or a similar business.
• Strong experience in revenue forecasting, pipeline management, capacity planning, utilization and delivery economics.
• Experience connecting CRM, professional services, financial, recruiting and business intelligence systems.
• Strong understanding of bookings, backlog, revenue, gross margin, utilization, resource planning and cash flow drivers.
• Demonstrated ability to build processes and operating cadences in a growing organization.
• Strong analytical and financial skills with the ability to turn data into clear recommendations.
• Experience leading work across multiple functions and influencing senior leaders.
• Strong communication, organizational and change management skills.
• Bachelor's degree in business, finance, operations, analytics or a related discipline preferred.

Leadership Profile The successful candidate will be:

• Strategic and operational: Able to look at the revenue business as a whole and turn strategy into clear plans and action.
• Commercially minded: Understands how pipeline, pricing, delivery, capacity and customer expansion work together to drive profitable growth.
• Data driven: Uses data to identify problems, improve decisions and create accountability.
• Systems oriented: Builds clear processes, ownership, workflows and systems that can scale.
• Proactive: Identifies revenue, capacity and execution risks early and brings forward solutions.
• Collaborative: Works effectively across Sales, Delivery, Practices, Recruiting, Finance, Product and Executive Leadership.
• Decisive: Makes clear recommendations and helps resolve issues when priorities or capacity conflict.

Why This Role Matters Entelligence needs better visibility into how pipeline turns into delivery, revenue and profitable growth. The VP of Revenue Operations will bring those pieces together, improve revenue productivity, identify gaps and build the processes and systems needed to support continued growth.

Why Entelligence At Entelligence, we believe great work starts with great people. We partner with leading technology companies to solve complex business challenges while creating opportunities for our people to grow, contribute and make an impact. We value people who take accountability, adapt quickly, drive results, bring new ideas forward and put our customers first. If you enjoy working with collaborative teams and want to help build what comes next, we'd love to hear from you.

Equal Employment Opportunity Entelligence is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. Employment decisions are based on qualifications, merit, business needs and the requirements of the role. Reasonable Accommodation Entelligence is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants who need an accommodation during the hiring process. Applicants who need a reasonable accommodation to apply or participate in the interview process may contact People & Culture at hr@entelligence.com.