Victim advocate Jobs in Indianapolis, IN

Senior Operations Relationship Manager

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniquenessand we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

As a Senior Operations Relationship Manager, you will be tasked with establishing, developing, and maintaining senior executive-level operational relationships with top intermediary customers. You will represent American Funds to ensure effective operational trading and resolve issues. You will have primary ownership of the operational relationships for a defined set of firms. Additionally, you will leverage, build, and maintain strong business relationships with key internal and external stakeholders to alleviate operational barriers that may hinder our primary business objectives with these firms.

You possess a comprehensive background and deep understanding of the mutual fund industry, covering investment, distribution, and operations aspects.

You demonstrate knowledge of current and potential future internal and external policies, practices, trends, technology, and information that impact the department, business area, and the organization as a whole.

You are a strong communicator and collaborator with a proven ability to influence across various levels, including senior leadership.

You handle negotiations with ease and can confidently voice unpopular opinions.

You excel at building relationships, working closely with business partners to understand their needs, influence recommendations, and drive solutions. You achieve this by fostering and maintaining positive and effective relationships.

You have a proven track record of thinking creatively and providing strategic guidance. You understand how to develop, navigate, and leverage internal relationships to drive business strategy and accountability to achieve desired outcomes.

You are naturally service-oriented, have high learning agility, and are comfortable dealing with ambiguity.

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.