Victim advocate serp_jobs.h1.location_city

Be an agent of change by engaging directly with the community to promote health and wellness. This exciting position enables you to leverage your lived experience to connect with diverse groups, share valuable resources, and cultivate meaningful partnerships throughout San Bernardino County.

Be a part of a passionate team that is committed to delivering comprehensive health and wellness services to the residents of San Bernardino County, and help us build a healthier, more resilient community.

The San Bernardino County Department of Behavioral Health invites qualified individuals to apply for the position of Peer and Family Advocate - Public Relations and Outreach who provide outreach and education support for the Department's Public Relations and Outreach (PRO) program. This position will provide linkages to services, and support for consumers of behavioral health services. This position requires public speaking in the delivery of information and assistance services, establishing and maintaining a current directory of community resources, and planning / preparing events, trainings, and presentations on a variety of topics.

The Department of Behavioral Health (DBH) values the expertise that peer providers bring to the system of care. Peer providers are individuals who have self-identified as having lived experience with the process of recovery from mental illness, substance use disorder, or both, either as a consumer of these services or as the parent or family member of the consumer and use that experience to deliver services in a variety of roles.

The essential duties of this position include, but are not limited to the following :

Plan, develop, prepare, and deliver presentations at community events, schools and partner meetings on various behavioral health topics and department services offered.

Represent the department at outreach events, health fairs, and community events to provide information and resources to the public.

Develop and maintain partnerships with diverse community and consumer groups.

Proactively identify and develop new community partnerships to expand outreach and engagement.

Assist with the development and maintenance of communications materials for consumers and family members.

Assist with planning, organizing, and implementing departmental and community events, including setup, breakdown, and day‑of coordination.

Assist with planning and implementing of department events.

For additional details, please refer to the Peer and Family Advocate job description.

This position is in the Unclassified Service and serves at the pleasure of the appointing authority.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children / youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach, engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust .

DBH is a unique County Department comprised of eight (8) direct service areas : Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas : Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.

Follow this link to learn more about the Department of Behavioral Health. Follow this link to learn more about San Bernardino County.

EXCELLENT BENEFITS!

To review job-specific benefits, please refer to : Summary of Benefits , Memorandum of Understanding (MOU) .

CONDITIONS OF EMPLOYMENT

Pre-Employment Process : Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and / or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Field-Based Availability : Positions are field-based and require traveling / working outside of the office frequently.

Work Schedule : Must be willing to work non-traditional hours, such as evenings and weekends.

Travel : Regular travel throughout the County is required. Employees will be required to make provisions for transportation (mileage reimbursement at current IRS rate is available). A valid California Class C driver license and proof of automobile liability insurance must be provided and maintained for the individual providing the transportation.

Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Must possess a valid CA Identification Card or CA Driver's License along with :

Education : High School Diploma or general equivalency degree (GED).

Experience : Two (2) years of full-time equivalent experience conducting community outreach (4,160 hours of paid or volunteer experience) in mental health, substance use, social, and / or human services.

Note : A certification of completion in a Peer Behavioral Health Training Program must be completed prior to the end of the probationary period as identified by the Department.

Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and / or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation.

The following factors will provide the basis for competitively evaluating each candidate :

Strong interpersonal and communication (oral and written) skills

Excellent organizational skills and attention to detail

Community outreach experience

Ability to work under pressure and perform multiple tasks with accuracy

Possess initiative and problem-solving abilities

Adaptability and flexibility to adjust to changing priorities and event schedules

Strong meeting facilitation and public speaking skills, including the ability to effectively present information to a wide variety of audiences

Ability to build and maintain trust-based relationships with multiple internal and external stakeholders

Technology savvy with solid proficiency in using Outlook, Word and Excel

Awareness and understanding of mental health stigma and discrimination

Willingness to learn from others, take feedback, and make adjustments to communication and behavior

Experience taking initiative to self-educate about unfamiliar subjects or concepts

Affirmative and accepting approaches toward people from diverse backgrounds and experiences

Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as see / refer to resume or see attached rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

Technical Assistance : If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA) San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation : If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline.

Veterans’ Preference : Eligible veterans and their spouses or widows / widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy. For more important details, review the Applicant Information and County Employment Process.

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