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Victim advocate • west valley city ut

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Housing Advocate

Housing Advocate

The Road HomeSalt Lake City, UT, US
serp_jobs.job_card.full_time +2
The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years.We provide low-barrier emergency shelters, supportive services, and housing-focused-mi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Service Advocate

Senior Service Advocate

CVS HealthSalt Lake City, UT, United States
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Care Advocate

Care Advocate

VirtualVocationsSalt Lake City, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Care Advocate to engage prospective patients and drive enrollment in a musculoskeletal care navigation program. Key Responsibilities Conduct high-volume outbound calls a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Student Advocate (PT) 708

Student Advocate (PT) 708

Salt Lake City School DistrictSalt Lake, Utah, USA
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Principal or Administrative Designee.The Student Advocate assists schools and departments with implementing programs to support students emotional and educational growth. assists in monitoring beha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Victim Services Internship - Attorney General's Office

Victim Services Internship - Attorney General's Office

Utah Department of Human ServicesSalt Lake County, UT
serp_jobs.job_card.full_time +2
Victim Services Internship - Attorney General's Office.The Utah Attorney General's Office invites college students or recent graduates to apply for our Victim Services Internship.This opportunity w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Advocate

Customer Service Advocate

Prov IncSandy, UT, USA
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Founded in 2004, Prov was established with the mission to make reliable testing solutions accessible to everyone.More than 18 years later, we continue to deliver innovative and user-friendly exam s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Hospice Patient Advocate (Marketing / Community Relations)

Hospice Patient Advocate (Marketing / Community Relations)

Ovation HospiceMidvale, UT, US
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Patient Advocate –Ovation Hospice.We are seeking an outstanding Patient Advocate, Sales member to join our team at Ovation Hospice of Salt Lake Come join a team of dedicated, smart, and caring prof...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Advocate Specialist I

Customer Advocate Specialist I

University of UtahSalt Lake City, Utah, United States
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The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Brand Advocate

Brand Advocate

CellairisSalt Lake, Utah
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Ability to turn objections into leads.Required Attitude / Personality : .Drive and Urgency : Has tremendous energy and initiative to drive customers to the store and generate sales.Able to memorize scri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Advocate Specialist I

Customer Advocate Specialist I

Utah StaffingSouth Jordan, UT, US
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Patient Scheduling Call Center Representative.As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Delivery Advocate

Customer Service Delivery Advocate

CarvanaSalt Lake City, UT, United States
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We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.Whether it's deli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success Advocate, Cash App Lending

Customer Success Advocate, Cash App Lending

SquareHolladay, UT, US
serp_jobs.job_card.full_time
It all started with an idea at Block in 2013.Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, dev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Delivery Advocate - Analyst

Client Delivery Advocate - Analyst

iCapitalSalt Lake City, UT, US
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Client Delivery Advocate - Analyst.Capital is seeking a Client Delivery Advocate Analyst to join the Data Solutions team. This individual must be comfortable working in a dynamic, performance-driven...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Advocate II

Customer Advocate II

Select Portfolio ServicingWest Valley City, UT, United States
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Research and resolve customer and / or authorized third party concerns including but not limited to foreclosure, escrow, payment application, credit bureau reporting, and payment changes.Communicate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Supplemental Health Client Service Advocate - Cigna Healthcare - Remote

Supplemental Health Client Service Advocate - Cigna Healthcare - Remote

Remote StaffingSalt Lake City, UT, US
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The Client Service Advocate is a support role directly aligned to the Supplemental Health Account Executive Team responsible for supporting all aspects of account management related to Supplemental...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Victim Advocate

Victim Advocate

Salt Lake CitySalt Lake City, Utah, US
serp_jobs.job_card.full_time +1
The Salt Lake City Prosecutor’s Office is looking for a Victim Advocate to join our team.We are looking for a Victim Advocate to assist victims of violent crimes and domestic violence by providing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Guest Advocate

Guest Advocate

TargetTaylorsville, UT, United States
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Starting Hourly Rate / Salario por Hora Inicial : $16.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.ALL A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Advocate, Cash App Lending

Customer Success Advocate, Cash App Lending

BlockHolladay, Utah, United States
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It all started with an idea at Block in 2013.Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, dev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Financial Advocate

Financial Advocate

Intermountain HealthcareMurray , UT
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To obtain insurance coverage for chemotherapy, radiation, labs, PET, DEXA and CT scans by making sure insurance coverage for the patient is active. Obtain pre-authorization for all medications and i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Housing Advocate

Housing Advocate

The Road HomeSalt Lake City, UT, US
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Job Description

Job Description

Who We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

The Road Home is an Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.

Come be part of the solution.

We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours / week)

  • Health Care Plan (Medical, Dental & Vision)
  • HSA, FSA, HRA (We reimburse part of your deductible!)
  • Retirement Plan (403B with TRH contribution and match)
  • FREE Life Insurance for employees
  • Paid Time Off (Vacation, Sick & 12 Public Holidays)
  • One Floating Holiday Per Year
  • Free Short Term & Long Term Disability
  • Employee Assistance Program
  • Free Training & Development
  • Tuition Assistance for a wide variety of classes!
  • Public Service Loan Forgiveness (PSLF) qualifying agency

JOB SUMMARY

The Housing Advocate team member provides compassionate and professional support to individuals experiencing homelessness, ensuring they receive the resources and assistance needed during their stay. This role requires strong communication, crisis intervention skills, the ability to regulate activities within the shelter, collaboration with emergency services, and a commitment to maintaining a safe and welcoming environment. Advocates observe shelter operations, maintain professional boundaries, and assist with facility upkeep while providing clear guidance to vulnerable guests. Successful candidates will serve as a trusted point of contact for guests and collaborate with guests, staff, and community partners while upholding trauma-informed care.

Location Gail Miller Resource Center (GMRC)Medically Vulnerable Population (MVP)Connie Crosby Resource Center (MFRC)Pamela Atkinson Resource Center (PARC)Family Interim Non-Congregate Children's Housing (FINCH) Reports to

Housing Advocate Supervisor Position Status

Full-Time, Part-Time Shift

Day Shift (7 : 00am-3 : 30pm),

Swing Shift (3 : 00pm-11 : 30pm)

Graveyard Shift (11 : 00pm-7 : 30am) Pay Grade and Starting Salary

Grade 4, $16.80 / hour FLSA Status

Non-Exempt

Essential Duties and Responsibilities

  • Operate as part of a team that strives to serve the unsheltered in our community while working together with multiple shelter departments.
  • Deliver respectful, trauma-informed customer service to guests accessing shelter and needing resources.
  • Uphold shelter guidelines and procedures and help regulate activities at the shelter.
  • Provide specific information about guidelines and procedures with clear communication.
  • Maintain a clean, safe, and organized facility by performing routine cleaning tasks, including sweeping, mopping, and sanitizing bio spills, identifying and reporting special needs to supervisors, and preparing workspaces for the next shift.
  • Support pest control efforts, as needed.
  • Assist in dorm cleaning and guest belonging management, including bagging and moving clients’ belongings.
  • Answer phones, take messages, and respond to the public with direct inquiries.
  • Follow and support the instructions of the Shift Supervisor and Team Lead.
  • Document incident reports, guests stay, bed management, and maintain accurate records.
  • Ability to train other staff members, as assigned and needed.
  • Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more.
  • Participate in emergency drills and environmental safety activities, as required.
  • Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff.
  • Other duties as assigned.
  • Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply.
  • As an Advocate, you will be trained to :

  • Assist and resolve conflicts among guests using de-escalation techniques.
  • Document incident reports.
  • Maintain records of resident stays and maintain an accurate shelter log using excel and other computer programs.
  • Collaborate with EMS and Law Enforcement during crises to provide support to our guests.
  • Work with and assist vulnerable populations with dignity and respect.
  • Promoting Best Practice

  • Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve.
  • Advance the agency’s commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging.
  • Implement Housing Focused principles, risk management strategies, and high-access services a foundational to our mission.
  • Maintain healthy boundaries using trauma-informed approaches in all interactions.
  • Must pass a pre-employment background check and drug screening.
  • Education and Experience

  • High School Diploma or GED preferred.
  • Experience working with diverse and / or vulnerable populations preferred.
  • Skills and Expectations

  • Demonstrate emotional regulation skills to remain calm and composed during high-pressure situations, maintaining professionalism in all workplace interactions.
  • Manage multiple tasks calmly in a fast-paced and unpredictable environment.
  • Make thoughtful decisions using sound judgment.
  • Learn and apply healthy and appropriate boundary-setting with guests with respect.
  • Respect, be culturally responsive, and engage with people of all races, socio-economic status, and backgrounds.
  • Collaborate and engage effectively in a diverse and dynamic team.
  • Ability to actively listen, show empathy, and offer support to guests.
  • Commit to learning Trauma-Informed Care practices.
  • Strong interpersonal skills and ability to work with diverse populations.
  • Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy.
  • Use basic computer programs (email, spreadsheets, and more) and have basic computer skills.
  • Ability to accept supervision, direction, and feedback with openness.
  • Be reliable, dependable, and consistent in attendance.
  • Physical and Equipment Requirements

  • Ability to lift and move heavy items up to 50 pounds, including guests' belongings.
  • Ability to sit, stand, and move for at least an hour at a time or more.
  • Ability to bend, squat, kneel, twist, push, and pull to perform job functions.
  • Ability to use stairs or steps.
  • Wear OSHA-required protective gear for safety.
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