Vp of engineering [h1.location_city]
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Vp of engineering • knoxville tn
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VP of Operations - Manufactured Housing Communities
Admiral Communities LLCKnoxville, Tennessee, United States[job_card.30_days_ago]
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[job_card.job_description]Oversee all property management functions, including leasing, collections, turn processes, tenant relations, grounds / maintenance coordination, and home sales support. Monitor and improve key operational metrics : occupancy, rent collection, delinquency, turn times, resident experience, utility recapture, and maintenance responsiveness. Ensure timely and flawless execution of notices, compliance tasks, and resident communications. Identify operational bottlenecks and implement systems to improve speed, accuracy, and consistency. Develop and formalize SOPs to create uniformity across 40+ communities. Ensure strong adoption of Rent Manager, Asana workflows, reporting dashboards, and internal processes. Introduce automation, tools, and workflow improvements that reduce manual work and increase efficiency. Strengthen communication loops between on-site teams, regional leadership, and central office support. Maintain compliance with local, state, and federal regulations governing mobile home communities. Respond to escalated tenant, vendor, or staff issues with professionalism, speed, and fairness. Ensure communities adhere to safety standards, documentation requirements, and operational policies. Partner with leadership to develop community-level and portfolio-level budgets. Monitor operating expenses, identify variances, and implement cost-control strategies. Improve revenue performance through rent collection, occupancy gains, and fee optimization. Evaluate capital needs and support planning and execution of capital projects. Serve as a key contributor to growth initiatives, including new acquisition onboarding and integration. Collaborate closely with Marketing, Accounting, Home Sales, and Acquisitions to ensure alignment and seamless execution. Lead operational readiness for new communities, ensuring smooth transitions into the portfolio. Identify and implement technologies or strategic improvements that elevate service delivery and financial outcomes. Bachelor’s degree required; MBA strongly preferred. Minimum 7 years of multi-site or multi-regional operations leadership in property management, hospitality, retail, or similar distributed operations. Demonstrated success leading managers, improving performance, and scaling systems. Experience overseeing portfolios of 20+ sites strongly preferred. Proven ability to develop managers, resolve personnel issues early, and build strong internal pipelines. Skilled in holding teams accountable using KPIs, scorecards, and structured management cadences. Excellent communication and interpersonal skills to align diverse teams and manage conflict effectively. Strong understanding of property management operations, financial performance, and regulatory compliance. Proficiency in Microsoft Office and property management software (Rent Manager experience preferred). Ability to create, analyze, and interpret operational reports and dashboards to guide decision-making. Experience overseeing capital projects, vendor performance, budgeting, and quality control. Ability to evaluate bids, manage timelines, and ensure compliance with standards. Strong analytical and reasoning skills to navigate complex challenges. Independent decision-maker with the ability to prioritize effectively across a large portfolio. Creative, resourceful, and able to implement process improvements quickly. Exceptional organizational skills with the ability to manage multiple initiatives simultaneously. Primarily office-based with regular on-site inspections at communities. May involve walking properties, evaluating grounds and units, and occasional physical activity. Capital project oversight may require time in construction zones or non-standard environments. Frequent computer use and extended periods of sitting or standing. Full-time, exempt role. Standard hours : Monday–Friday, 8 a.m.–5 p.m. Must be available for extended hours, weekends, or off-hour emergencies as needed. Regular travel to communities within the portfolio. Occasional national travel for meetings, inspections, or special projects. Must have reliable transportation, valid driver’s license, and insurance. Competitive salary based on experience. Performance-based bonus eligibility. Employment is contingent on a successful background check.
About Admiral Communities :
Admiral Communities is a fast-growing property management company specializing in mobile home parks across multiple states. We currently manage 40+ communities across multiple states and are continuing to grow rapidly. Our mission is to deliver high-quality, affordable housing while building a professional, scalable operational platform.
We are investing in experienced senior leadership to deepen operational excellence, strengthen our management bench, and build repeatable systems that improve NOI, elevate resident experience, and support rapid but controlled growth.
The Vice President of Operations (VP of Operations) will play a central role in shaping Admiral Communities' next stage of expansion. This leader will work closely with the CEO, COO, and senior leadership team to drive performance, develop people, and ensure consistent execution across a geographically distributed portfolio.
The VP of Operations serves as the key day-to-day operations leader, with significant authority to design systems, develop leaders, and drive performance, in close partnership with the COO and CEO. This leader will help build a modern, scalable operating platform supported by strong processes, technology, and high-performing teams.
Key Responsibilities :
Leadership & Organizational Management :
- Lead and mentor Regional Managers, Community Managers, Office Staff, and Virtual Assistants.
- Establish clear KPIs, accountability structures, and performance expectations across all levels.
- Drive a culture of ownership, communication, and continuous improvement.
- Develop Regional Managers into high-performing leaders capable of independently managing their markets.
- Partner with the CEO to translate company strategy into operational execution.
Operational Oversight & Performance Management :
Systems, Process Improvement & Scalability :
Compliance & Risk Management :
Financial Management & Budgeting :
Strategic Execution & Cross-Functional Leadership :
Required Education & Experience :
Key Qualifications :
Leadership & People Management :
Operational & Technical Expertise :
Project & Capital Management :
Decision-Making & Problem-Solving :
Organization & Multi-Tasking :
Work Environment / Physical Demands :
Position Type / Expected Hours :
Travel Requirements :
Compensation & Bonus :
Special Requirements :
Equal Opportunity Employer :
Admiral Communities is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, or physical or mental disability. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States.