Warranty administrator [h1.location_city]

Responsible for unique or complex information systems and / or information technology projects across more than one discipline, such as application support, database administration, software quality assurance / quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines.

Configure, monitor, and maintain AIX OS systems in a virtual environment.

Plan, install, test, and implement upgrades and patches to AIX OS.

Provides tier 2 and 3 supports for escalations from Help Desk.

Knowledge and experience troubleshooting Linux and Unix based systems.

Participate in on-call rotations to provide 24x7x365 infrastructure operations support.

Support infrequent after hours and weekend escalations as needed (aside from on-call rotation).

Optimize system operations and resource utilization as well as perform system capacity analysis and planning.

Utilize tools and processes, including but not limited to software distribution, backups, performance measurement, tuning, license and asset management to allow automated as well as remote systems management of the server environment.

Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the EOC. Task personnel shall provide final problem resolution.

Work with Enterprise Operations Center (EOC) to implement automated preventative measures, proactive monitoring and system self-healing capabilities to limit outages / performance issues which impact service levels.

Contribute to the Root Cause Analysis efforts when applicable.

Applies scripting methodologies to automate IT Admin related tasks.

Minimum Qualifications

Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.

8-15 years of overall experience in information technology, systems administration or other IT related field to include : 5+ years of experience providing operations and maintenance support, including experience identifying / resolving performance issues in a UNIX Environment (Linux, Ubuntu, and / or AIX), 5+ years of experience with Veritas Cluster Server (VCS), including configuration and failover testing, 5+ years of experience with shell scripting, 5+ years of experience supporting infrastructure design and configuration of products including determination of hardware, OS, and other platform specifications, and 4+ years of experience providing quality assurance review and the evaluation of new and existing software products.

US Citizenship

Preferred Skills

IBM Certified System Administrator - AIX.

Experience with IBM Tivoli Monitoring and / or NetCool Omnibus.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$94,100 - $209k

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.