Waste management [h1.location_city]

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $20.76 - $26.00 / hour. We also offer generous benefits for full-time employees which include but are not limited to :

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

In this position the expectation is to work on site at the Wastewater Management Building, 2000 W 3rd Ave, Denver CO 80223, 5 days a week. This position may have hybrid opportunities after probationary period.

Who We Are & What You'll Do

The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services.

For more information, please visit the DOTI website.

DOTI's Commitment to Equity :

The Solid Waste Customer Service Agent serves as a key liaison between residents of the City and County of Denver and Solid Waste Operations collection crews, providing clear and accurate information regarding trash, recycling, composting, and large-item pickup services. This role is responsible for educating residents on collection policies, procedures, and available services, while helping resolve service-related inquiries in a timely and professional manner.

DOTI's Solid Waste Management team is currently seeking a dedicated Customer Service Agent to support these essential community services.

Specifically, as a Solid Waste Customer Service Agent you will :

What You'll Bring

We are seeking proactive individuals with a commitment to continuous process improvement and a meticulous attention to detail. The ideal candidate for this role should be able to work independently with minimal guidance, while also thriving in collaborative environments.

Our ideal candidate possesses some or all the following experience, skills, and characteristics :

Required Minimum Qualifications

Application Deadline

Applications for this position are accepted on a rolling basis. Please submit your application as soon as possible to ensure consideration.

About Everything Else

Job Profile

CC3573 Solid Waste Customer Service Agent

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$21.26 - $31.89

Target Pay

$20.76 - $26.00 / hour, based on experience and education

Agency

Dept of Transportation & Infrastructure

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and / or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.