Weekend [h1.location_city]
[job_alerts.create_a_job]
Weekend • rochester mn
Weekend Member Services Representative
Planet FitnessRochester, MN, United States- [promoted]
Weekend Baylor Home Health Registered Nurse
Aveanna Healthcare LLCRochester, MN, United States- [promoted]
Regional Truck Drivers - Home every weekend
Bartels Truck Line Inc.Rochester, MN, US
Weekend Merchandiser Owatonna
Gillette PepsiRochester, MN, United States- [promoted]
Weekend Delivery Drivers - Cash Nightly $20-$25+ / hr with tips
Toppers Pizza - Rochester WestRochester, MN, US- [promoted]
Weekend Intake Coordinator
VirtualVocationsRochester, Minnesota, United States- [promoted]
Weekend Housekeeper
TroonByron, MN, US
Weekend Baylor Home Health Registered Nurse
Aveanna HealthcareRochester, MN- [promoted]
Registered Nurse (RN) - Full-Time / Part-Time Weekend Shift
Rochester East Health ServicesRochester, MN, United States- [promoted]
){kind=logo}
Weekend Merchandiser Owatonna
GPC (Gillette Pepsi Companies)Rochester, MN, US- [promoted]
Weekend Rotation Pharmacist, Part-Time
Thrifty WhiteRochester, MN, United States
Weekend Rotation Pharmacist, Part-Time
Thrifty White PharmacyRochester, MN, US- [promoted]
Weekend Local CDL A Truck Driver
TA DedicatedRochester, MN, United StatesWeekend Member Services Representative
Planet FitnessRochester, MN, United States- [job_card.full_time]
Benefits : Employee discounts
Flexible schedule
Opportunity for advancement
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including :
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma / GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.