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Patient Account Representative - Customer Service

Patient Account Representative - Customer Service

Halifax Health Medical Center of Port OrangeDaytona Beach, FL, United States
[job_card.full_time]
Patient Account Representative - Customer Service.Patient Accounting Representative assist patients, guarantors and third parties on accounts to resolve any questions or concerns towards satisfying...[show_more][last_updated.last_updated_variable_days]
Cashier / Cook / Server / Customer Service

Cashier / Cook / Server / Customer Service

McDonald'sDaytona Beach, FL, United States
[job_card.full_time] +1
Crew Team Member / h2pThis job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos an...[show_more][last_updated.last_updated_variable_days]
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Remote Product Tester – $45 / hr + Free Products – Start Now!

Remote Product Tester – $45 / hr + Free Products – Start Now!

OCPAOrmond Beach, Florida, us
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more][last_updated.last_updated_30]
United States Customs and Border Protection Officer

United States Customs and Border Protection Officer

US Customs and Border ProtectionSouth Daytona, FL, United States
[job_card.full_time]
Customs and Border Protection Officer (CBPO) .Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of hi...[show_more][last_updated.last_updated_variable_days]
Maintenance Technician

Maintenance Technician

Florida Urology CenterOrmond Beach, FL, United States
[job_card.full_time]
Performs a wide variety of maintenance activities including but not limited to : painting, changing of light bulbs, correcting clogged toilets, lock replacement, etc. Hangs pictures, bulletin boards,...[show_more][last_updated.last_updated_variable_days]
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Automotive Paint Tech Helper - Daytona Beach FL

Automotive Paint Tech Helper - Daytona Beach FL

Music City ReconPort Orange, FL, United States
[job_card.full_time]
Looking for a Labor Helper for Automotive Paint Repair at Large Dealerships across Port Richey area.Benefits : Medical, Dental, Vision, Life Insurance after 90 days. Traveling to dealerships for on-s...[show_more][last_updated.last_updated_variable_days]
CNA / HHA - Bal Harbour - 12 hour shifts

CNA / HHA - Bal Harbour - 12 hour shifts

Maxim Health SystemsDaytona Beach, FL, United States
[job_card.full_time]
CNA / HHA - Bal Harbour - 12 Hour Shifts.Maxim Healthcare Services is hiring for a Home Health Aide (HHA) to provide personal care services, as necessary, to meet the patient's needs.Competitive pa...[show_more][last_updated.last_updated_variable_days]
Package Handler

Package Handler

UPSDaytona Beach, FL, United States
[job_card.full_time]
Job Description • • : As a Package Handler at UPS, you will be responsible for the physical loading, unloading, and sorting of packages of varying sizes and weights by hand. This role is crucial to ens...[show_more][last_updated.last_updated_30]
Picker Packer

Picker Packer

WalmartDaytona Beach, FL
[job_card.full_time]
As a Picker / Packer at Walmart, you will play a critical role in the fulfillment process by accurately selecting and packing merchandise for shipping to customers or Walmart stores.Working in a fast...[show_more][last_updated.last_updated_30]
Conductor / Repartidor

Conductor / Repartidor

Amazon FlexDaytona Beach, FL, United States
Descripción del Puesto : Repartidor / Conductor de Entregas.Un Repartidor es responsable de recoger, transportar y entregar paquetes o productos de manera segura, puntual y eficiente.Este rol es fun...[show_more][last_updated.last_updated_30]
delivery driver

delivery driver

AmazonDaytona Beach, FL, United States
[job_card.full_time] +1
Drive an Amazon-branded vehicle delivering packages to your community.Work 4-5 days per week and up to 10 hours per day with shifts available seven days a week. They offer competitive compensation, ...[show_more][last_updated.last_updated_30]
Dental Site Reviewer - Daytona Beach, FL

Dental Site Reviewer - Daytona Beach, FL

MRINetworkDaytona Beach, FL, United States
[job_card.full_time]
Melissa Owens | Franchise Owner.P : (703) 978-5115 |E : mfowens@hirequesthealth.Job Title : Dental Hygienist for Site Visit - for a leading insurance provider. Location : Daytona Beach, FL 32114.Excelle...[show_more][last_updated.last_updated_30]
Forklift Operator

Forklift Operator

LowesDaytona Beach, FL, United States
[job_card.full_time]
As a Forklift Operator at Lowe’s, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise within the warehouse. You will ensure the safe and efficien...[show_more][last_updated.last_updated_30]
Delivery Driver

Delivery Driver

Whole FoodsPort Orange, FL, United States
[job_card.full_time]
Delivery Drivers at Whole Foods are key team members responsible for the distribution of products promptly to our customers. Drivers will ensure that items are delivered safely and on time to the co...[show_more][last_updated.last_updated_variable_days]
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AUTOMOTIVE TIRE TECHNICIANS ($800 New Hire Bonus)

AUTOMOTIVE TIRE TECHNICIANS ($800 New Hire Bonus)

Mavis Tire SupplyOrmond Beach, FL, United States
[job_card.full_time]
Grand Opening - AUTOMOTIVE TIRE TECHNICIANS ($800 New Hire Bonus).Mavis Tires & Brakes at Discount Prices, a leader in the tire and automotive repair service field, is pleased to join the.We have m...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative - Work from home

Customer Service Representative - Work from home

NexRepSouth Daytona, Florida
[filters.remote]
[job_card.full_time]
Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin...[show_more][last_updated.last_updated_30]
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Work from Home - Part Time - Data Entry - $45 per hour

Work from Home - Part Time - Data Entry - $45 per hour

GL Inc.Daytona Beach, Florida
[filters.remote]
[job_card.part_time]
We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.[show_more][last_updated.last_updated_30]
Postal Worker

Postal Worker

Postal Jobs NowDaytona Beach, FL, United States
[job_card.full_time]
Postal workers sort, process, and deliver mail and packages for homes and businesses.They operate sorting machines, manage routes, collect outgoing mail, and provide customer service at postal coun...[show_more][last_updated.last_updated_30]
Flexible Part-Time Survey Participant (Hiring Immediately)

Flexible Part-Time Survey Participant (Hiring Immediately)

Maxion ResearchOrmond Beach, Florida, US
[job_card.full_time] +1
Part-time Research Study Personnel (Pay up to $790 / wk.Due to demand, we are now accepting applications for personnel to participate in our local in-person and nationwide remote research studies.Thi...[show_more][last_updated.last_updated_variable_days]
Patient Account Representative - Customer Service

Patient Account Representative - Customer Service

Halifax Health Medical Center of Port OrangeDaytona Beach, FL, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Patient Account Representative - Customer Service

Patient Accounting Representative assist patients, guarantors and third parties on accounts to resolve any questions or concerns towards satisfying account balances with patient / third party liability. Assess all options to patient's account including payments, contracted payment plans, and financial assistance. Help create worklists and reports to identify account resolution for Patient Accounting Rep team. Help team identify any charity or financial assistance needs; all documentation and coordination with patients will be worked until determination of approval. Document all patient / third party activity and communication in host systems.

  • Minimum high school graduate or equivalent required. Associates or Bachelor's degree from accredited institution is preferred.
  • Minimum of two years experience in healthcare billing and / or business office setting, preferably in hospital billing.
  • Must be able to communicate with patients effectively while maintaining customer service expectations.
  • Preferred experience in Epic EMR systems.
  • General PC knowledge in business setting is required.
  • Must have good oral and written communication skills.
  • Bilingual preferred

CUSTOMER SERVICE - Manage 40 / 60 inbound / outbound calls daily for patients and guarantors with a complete account review.

  • Respond to correspondence received including requests for information, updates, claim processing, etc, within 24 hours of receipt.
  • Work with 3rd party affiliates to review accounts and obtain account resolution.
  • Ensure patient knowledge of collection stream that the business office follows to obtain account balance due.
  • Make all possible attempts to assist patient with resolving account balance timely.
  • Procure patient letters or emails when other form of communication is not possible.
  • Collect payment on patient balances processing them electronically.
  • Establish payment arrangements with patients.
  • Document all patient contact and activity with efficiency and accuracy in billing systems.
  • Update billing systems with all demographic and / or insurance timely.
  • Review patient Explanation of Benefits to determine correct patient responsibility.
  • Understand non-commercial insurance plan processes with payers like Medicaid, Medicare, Auto, Workers Comp, etc.
  • Send and review incoming faxes.
  • Collaborate with other business office departments for account resolution.
  • Review and distribute all business office mail.
  • Demonstrate compliance with the Statement of Organizational Ethics and all policies related to the organization's Corporate Compliance Program as evidenced by attendance at applicable educational programs.
  • Consistently carrying out job responsibilities ethically and professionally.
  • Exhibiting ethical and professional workplace behavior and decision-making.
  • Reporting any infractions using the appropriate chain of command and without fear of retribution.
  • Comply with HIPAA regulations to ensure the confidentially and security of protected health information (PHI) when it is received handled or shared.
  • Assist patient with setup and maintaining Halifax Patient Portal.
  • Ability to act independently and efficiently while performing duties accurately and timely.
  • Perform additional duties as assigned by management.