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As a Customer Service Representative at ABC Imaging, you will be the primary point of contact for our clients, ensuring their printing needs are met with professionalism, accuracy, and efficiency.S...[show_more][last_updated.last_updated_30]
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We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.[show_more][last_updated.last_updated_30]
We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.[show_more][last_updated.last_updated_30]
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We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more][last_updated.last_updated_30]
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Amazing work environment to make lots of money and have fun!! Advancement opportunities for motivated team members!!.Customer Service responsibilities : .
Meet and greet customers on the phone and in ...[show_more][last_updated.last_updated_30]
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Urologists to join its team in Kansas City to practice outpatient urology and provide hospital coverage on weekdays.Join an award-winning team of dedicated professionals committed to our core value...[show_more][last_updated.last_updated_30]
This role is responsible for providing superior customer service.Coordinating the order-management process from order placement through shipment.
receive and process orders and / or inquiries from cu...[show_more][last_updated.last_updated_30]
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ABC ImagingKansas City, MO, United States[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Previous experience in the print industry is preferred Proven background in customer service or account management Strong understanding of print terminology, file formats, and production workflows Excellent communication and organizational skills Ability to multitask in a fast-paced, deadline-driven environment Proficiency in Microsoft Office and familiarity with print management systems.
Position Summary :
As a Customer Service Representative at ABC Imaging, you will be the primary point of contact for our clients, ensuring their printing needs are met with professionalism, accuracy, and efficiency.
Key Responsibilities :
- Serve as the liaison between clients and production teams to ensure job specifications are accurately communicated and executed
- Handle incoming inquiries, quotes, and orders via phone, email, and in person
- Provide knowledgeable guidance on printing options, file requirements, and timelines
- Manage job progress, provide status updates, and resolve issues promptly
- Collaborate with internal departments to meet deadlines and exceed client expectations
- Maintain detailed and accurate client records in the order management system
- Troubleshoot and resolve customer concerns with professionalism and urgency
Requirements :