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Business Support Specialist
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VirtualVocationsSeattle, Washington, United States- [job_card.full_time]
A company is looking for a Business Support Specialist to analyze and resolve system and loan issues.
Key Responsibilities
Analyze and research system, account, and loan discrepancies to ensure accuracy and compliance
Collaborate with cross-functional teams to resolve General Ledger or system-related issues and support process improvements
Plan and execute user acceptance tests, conduct ongoing research, and evaluate processes to enhance operational efficiency
Required Qualifications
3-5 years of experience in loan operations, banking operations, or payment operations
Experience in analyzing and resolving discrepancies in systems and accounts
Familiarity with regulatory and procedural requirements in financial services
Ability to collaborate with various business units and cross-functional teams
Experience in user acceptance testing and process evaluation