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Blog writer • mcallen tx

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Sames Motor Company is hiring : SERVICE ADVISOR / WRITER in McAllen

Sames Motor Company is hiring : SERVICE ADVISOR / WRITER in McAllen

Sames Motor CompanyMcAllen, TX, United States
serp_jobs.job_card.full_time
A professional and respectful work environment.Employee vehicle purchase program.Responsibilities (include but are not limited to) : . Efficiently and effectively assists customers with repair and sch...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Auto Care Center Service Writer

Auto Care Center Service Writer

WalmartEdinburg, TX, United States
serp_jobs.job_card.full_time +1
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Auto Care Center Service Writer

Auto Care Center Service Writer

MediabistroEdinburg, TX, United States
serp_jobs.job_card.full_time +1
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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APD Writer

APD Writer

VirtualVocationsAlton, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a HIEA APD Writer.Key Responsibilities Develop and maintain Advanced Planning Documents (APDs) and related technology documentation for federal financial proposals and Me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Sames Motor Company is hiring : SERVICE ADVISOR / WRITER in McAllen

Sames Motor Company is hiring : SERVICE ADVISOR / WRITER in McAllen

Sames Motor CompanyMcAllen, TX, United States
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Job Type

Full-time

Description

Our Commitment To You :

  • Competitive wages
  • Medical insurance plan
  • 401k retirement
  • A professional and respectful work environment
  • Paid vacation / holidays
  • Employee vehicle purchase program

Responsibilities (include but are not limited to) :

Summary

Efficiently and effectively assists customers with repair and scheduled maintenance service requests. The advisor also consults customers on needed scheduled maintenance repairs. Reviews root cause and corrective repair action with the customer during vehicle delivery. Assists the Service Manager by distributing work to staff, accurately maintaining repair records, supporting promotional activities, monitoring labor inventory, complying with safety and environmental programs and practices, and any other duties as assigned.

  • Process after-hours drop-off vehicle information.
  • Promote sales of labor, parts and accessories to meet customer needs.
  • Review vehicle history file. Physically inspect vehicle with customer to verify complaints, wants and needs. Record customer observations as stated.
  • Determine cause of malfunction; use function test, test drive or refer to test technician; as necessary.
  • Record clear instructions to technicians; specify labor operations required.
  • Provide written estimate for labor and parts, provide diagnostic estimate if necessary and estimated time of completion to customer.
  • Establish method of payment with customer; obtain customer signature on repair ticket.
  • Discuss alternate transportation needs with customer.
  • Follow progress of repair work throughout day, discuss any changes with customer and record on repair order.
  • Notify customer when service / repair is completed and vehicle can be picked up.
  • Maintain and update vehicle history files and follow-up system for additional needed service, repair and warranty work.
  • Resolve customer problems and complaints as necessary in a timely manner.
  • Greet customers in a positive, timely manner.

    • Requirements

    Our Ideal Candidate Will Possess :

  • A minimum of two years sales experience is preferred.
  • Technical knowledge of dealership's products; including estimating experience with evaluative diagnostic capabilities is helpful.
  • Ability to identify, comprehend and act on changing customer requirements; ability to work well under pressure of deadlines.
  • Administrative skills for appropriate record keeping for customer vehicles.
  • Possess good customer relations abilities, polite and courteous manner, cooperative attitude, team oriented.
  • Ability to bend, stoop, and reach.
  • High School diploma or equivalent.
  • Maintain a valid driver's license, ability to drive a variety of vehicle types, insurable