Client associate h1.location_city

Our client, an established manufacturer in Camarillo, CA is looking to add a dynamic Client Account Specialist to their team! This person serves as an experienced liaison between the company and its customers, ensuring exceptional service and long-term satisfaction. This role combines advanced customer service expertise with strategic account management, requiring strong communication, analytical thinking, and problem-solving skills. The Client Account Specialist partners closely with Sales, Planning, Operations, and customer support teams to proactively manage customer needs, resolve complex issues, and identify opportunities to enhance customer value.

Salary: $65k - $80k

Responsibilities

• Anticipate client needs and provide tailored solutions that align with business goals.
• Analyze and troubleshoot client challenges, identifying root causes and recommending sustainable solutions using critical thinking.
• Serve as a primary point of contact for assigned customer accounts, developing trusted relationships.
• Manage escalated client inquiries, ensuring timely resolution of complex issues.
• Coordinate with internal teams to deliver seamless client experiences.
• Monitor account activity to ensure compliance and enter data accurately into D365 ERP system and properly follow established SOPs.
• Process and confirm purchase orders into D365.

Qualifications

• Bachelor's degree in Business, Communications, or related field required.
• 3+ years of experience in customer service, account management, or client-facing roles.
• Strong critical thinking and problem-solving skills with a proactive mindset.
• Excellent communication skills, both verbal and written, with experience in translating technical concepts into clear customer language.
• Proficiency with Microsoft Dynamics 365 Finance and Operation or equivalent ERP systems.
• Meticulous attention to detail required.

*A complete job description will be provided*

If this is a role that interests you and you'd like to learn more, click apply now and I will be in touch with you to discuss this great opportunity. I look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.