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Computer networking • concord ca

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Senior Optical Networking Customer Support Engineer

Senior Optical Networking Customer Support Engineer

Conexess Group, LLCConcord, CA
[job_card.full_time]
From our start in , Conexess has established itself in markets, employing nearly + individuals nationwide.Operating in over states, our client base ranges from Fortune / companies to mid-small rang...[show_more][last_updated.last_updated_30]
Senior Solutions Architect, Networking

Senior Solutions Architect, Networking

NVIDIARemote, CA, US
[filters.remote]
[job_card.full_time]
As a key member of the NVIDIA Professional Services Solution Architecture team, your role involves spearheading the conception, development, and execution of cutting-edge data center networks for N...[show_more][last_updated.last_updated_30]
  • [promoted]
Remote STEM PhDs – Computer Science - AI Trainer ($65-$75 per hour)

Remote STEM PhDs – Computer Science - AI Trainer ($65-$75 per hour)

MercorWalnut Creek, California, US
[filters.remote]
[job_card.full_time]
Mercor is seeking • •Computer Science PhDs • • for a premier project with one of the world's top AI labs.This role pays between • •$65-75 / hour. In this role, you will contribute your subject matter expe...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Computer and Information Systems Manager (Junior)

Computer and Information Systems Manager (Junior)

Vamonos ITConcord, CA, US
[job_card.full_time]
Computer And Information Systems Manager (Junior).Vamonos IT is seeking a dynamic, analytical, and forward-thinking Computer and Information Systems Manager (Junior) to join our fast-growing techno...[show_more][last_updated.last_updated_30]
Flight Research Senior Software Engineer (Networking / Telemetry)

Flight Research Senior Software Engineer (Networking / Telemetry)

Joby AviationConcord, CA, US
[job_card.full_time] +1
Joby's Flight Research group is looking for a skilled senior software engineer to play a pivotal role in the development of cutting-edge flight automation systems and novel aircraft configurations....[show_more][last_updated.last_updated_30]
  • [promoted]
(Remote) Strategic Origination Associate, M&A

(Remote) Strategic Origination Associate, M&A

Harris ComputerConcord, CA, US
[filters.remote]
[job_card.full_time]
Strategic Origination Associate, M&A.Harris Computer, the largest operating group of Constellation Software Inc.TSX : CSU), is seeking a Strategic Origination Associate to join our mergers and acquis...[show_more][last_updated.last_updated_variable_days]
COMPUTER SCIENCE

COMPUTER SCIENCE

Santa Rosa Junior CollegeSonoma County, CA
[job_card.full_time] +1
Santa Rosa Junior College is currently accepting applications to establish a pool for part-time associate faculty assignments. Associate assignments are temporary, part-time or on-call.This job post...[show_more][last_updated.last_updated_30]
Computer Repair Technician

Computer Repair Technician

CellairisConcord, California
[job_card.full_time]
Ability to diagnose, troubleshoot, and repair devices within an allotted time frame.Have dexterity to be able to use your hands with small tools and parts. Clear vision and the ability to follow ins...[show_more][last_updated.last_updated_30]
Senior Optical Networking Customer Support Engineer

Senior Optical Networking Customer Support Engineer

Conexess Group, LLCConcord, CA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Our history :

From our start in , Conexess has established itself in markets, employing nearly + individuals nationwide. Operating in over states, our client base ranges from Fortune / companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record

Who We Are :

Conexess is a full-service staffing firm offering contract, contract-to-hire, and direct placements. We have a wide range of recruiting capabilities, from help desk technicians to CIOs. We are also capable of offering project-based work.

Preferred Skills

  • Deep knowledge of optical networking, specifically including DWDM / OTN & Ethernet from various vendors. SONET DS thru OC and SDH is a plus. Please list the specific equipment you have experience with.
  • In-depth NOC and / or onsite experience in provisioning, troubleshooting, and overall process development
  • Knowledge of TL, SNMP, CLI, REST, RESTCONF, Netconf / Yang protocols

Job Description

This position will be in support of various different roles : Customer Support, on-boarding, and various forms of software testing. Primary job function is to provide our proprietary software / application support to your assigned group of customers.

Responsibilities include troubleshooting server OS, assisting IT administration, and troubleshooting software and network telecom equipment issues. In addition, onsite and web meeting customer training support is required.

  • The candidate must be able to report to a customer site up to days a week. Some work could be remote but currently expected to have someone onsite. Maryland (Fort Meade) area
  • The candidate must have current Secret or Top-Secret clearance.

    • Job Requirements

  • Understanding and experience with leading telecom equipment, optical networking, and troubleshooting skills
  • LINUX / UNIX working knowledge is a plus
  • Primarily work from home office. Access to a, quiet, home office is required.
  • years minimum work experience in telecom, preferably in a NOC environment
  • Excellent customer service support
  • Familiarity with Microsoft Office software, as well as other communication packages – Microsoft Teams, Cisco WebEx, Zoom, BlueJeans, Google Meet, and others utilized daily, with video
  • Must be able to provide own PC desktop support
  • Must be a self-starter and self-motivated with a strong initiative to learn, exhibit outstanding teamwork, and have excellent communication skills for cross-departmental management
  • Associate degree or higher in engineering or computer science field