Talent.com

Customer experience manager serp_jobs.h1.location_city

serp_jobs.job_alerts.create_a_job

Customer experience manager • san mateo ca

serp_jobs.last_updated.last_updated_1_day
Customer Analytics Manager

Customer Analytics Manager

FanaticsSan Mateo, CA, United States
serp_jobs.job_card.full_time
At Fanatics Commerce, we're more than just a leader in licensed sports merchandise - we're a team united by a relentless passion for our fans and a commitment to innovation.We live by our BOLD Lead...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

BoxRedwood City, CA, US
serp_jobs.job_card.full_time
Box (NYSE : BOX) is the leader in Intelligent Content Management.Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Technical Product Manager - Customer Experience

Senior Technical Product Manager - Customer Experience

ZooxFoster City, California, United States
serp_jobs.job_card.full_time
Zoox is building the future of transportation.To do that, we’re also building an incredible crew—united by our mission, energized by our values, and driven by our purpose.The Product Experience Tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

MathnasiumRedwood City, CA, US
serp_jobs.job_card.part_time
Become A Leader - Changing Lives Through Math.We are looking for passionate, friendly and enthusiastic people who enjoy helping kids. Our mission is to serve our community by changing lives through ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Sr. Customer Success Manager

Sr. Customer Success Manager

TigerGraphRedwood City, CA, US
serp_jobs.job_card.full_time
TigerGraph is a platform for advanced analytics and machine learning on connected data.TigerGraph's core technology is the only scalable graph database for the enterprise.Its proven technology supp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Experience Data Insights Manager,

Customer Experience Data Insights Manager,

Rootshell Enterprise Technologies, Inc.Redwood City, CA, United States
serp_jobs.job_card.full_time
Rootshell Enterprise Technologies Inc.IT Consulting services in the US.We are actively seeking Customer Experience Data Insights Manager for one of our direct client in Redwood City, CA, Please sha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Experience Analyst Lead (Customer Support)

Customer Experience Analyst Lead (Customer Support)

Meta PlatformsBurlingame, CA, US
serp_jobs.job_card.full_time
Customer Experience Analyst Lead (Customer Support).As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Manager

Customer Success Manager

CelerData, Inc.Menlo Park, CA, United States
serp_jobs.job_card.full_time
At CelerData, the creator of the StarRocks project, we strive to build the world's best data platform.We have come a long way, but we still have many ambitious goals in front of us.If you enjoy a f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success Manager

Customer Success Manager

Propel Software SolutionsRedwood City, CA, United States
serp_jobs.job_card.full_time
Propel Software transforms the way product companies work.Our product value management platform connects commercial and product teams to optimize decision making, drive process efficiencies, and en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

WUNDERTALENTRedwood City, CA, US
serp_jobs.job_card.full_time
Customer Success Manager – Series A SaaS | $170,000 + Equity | Redwood City (Hybrid).This isn’t “just another CSM role.We’re hiring for a VC-backed SaaS scale-up trusted by ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager, Lead

Customer Success Manager, Lead

StellicSan Mateo, CA, US
serp_jobs.job_card.full_time
As Partner Success Lead, you'll report to our Chief Customer Officer and oversee the team responsible for post-implementation partner success. You'll lead efforts to deepen partner adoption, deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
YouTube Creator Experience Policy Manager

YouTube Creator Experience Policy Manager

GoogleSan Bruno, CA, US
serp_jobs.job_card.full_time
YouTube Creator Experience Policy Manager.YouTube Creator Experience Policy Manager.Bachelor's degree in a Technology or Business field or equivalent practical experience.Trust and Safety, policy, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
PT Customer Experience Coordinator

PT Customer Experience Coordinator

TJ MaxxDaly City, California, 94015
serp_jobs.job_card.part_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Customer Success Manager

Senior Customer Success Manager

G2 Risk SolutionsBurlingame, CA, United States
serp_jobs.job_card.full_time
G2 Risk Solutions (G2RS) is the unrivaled pioneer and leader in merchant risk onboarding and monitoring solutions for the payments industry since 2004. We combine modern technology with 20 years of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Sr. Manager, Customer Success

Sr. Manager, Customer Success

DexterityRedwood City, CA, US
serp_jobs.job_card.full_time
General and Administration People Operations / .At Dexterity, we believe robots can positively transform the world.Our breakthrough technology frees people to do the creative, inspiring, problem-so...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Assistant Store Manager - Customer Experience

Assistant Store Manager - Customer Experience

PetSmartSan Mateo, California, United States
serp_jobs.job_card.full_time
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Assistant Store Manager Customer Experience About Life at PetSmart At PetSmart, we’re more than just a company obsessed with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Engineering Manager, Experience

Engineering Manager, Experience

NimbleRxRedwood City, CA, US
serp_jobs.job_card.full_time
Engineering Manager, Experience.Engineering, Product, Research Engineering / .We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-fi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Digital Customer Success Manager

Digital Customer Success Manager

SkydioSan Mateo, CA, United States
serp_jobs.job_card.full_time
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artifici...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Product Experience - Associate Product Manager

Product Experience - Associate Product Manager

The MillSan Bruno, CA, United States
serp_jobs.job_card.full_time
Mill is all about answering a simple question : how can we prevent waste? Less waste can save time, money, energy, maybe even our planet. And there's no better place to start than food.Food waste is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Experience Manager

Customer Experience Manager

GrowthWise Search PartnersBurlingame, CA, United States
serp_jobs.job_card.full_time
Customer Experience Manager Opportunity – Burlingame, California.Opportunity to join a fast-growing company to reimagine the customer service experience and take a great experience into a wor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Analytics Manager

Customer Analytics Manager

FanaticsSan Mateo, CA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

At Fanatics Commerce, we're more than just a leader in licensed sports merchandise - we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles : We Build Championship Teams, we're Obsessed with Fans , we embrace a Limitless Entrepreneurial Spirit , and we approach every challenge with a Determined and Relentless Mindset . If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

Role Overview

The Manager, Customer Analytics is an analytics leader with a scrappy, get-it-done attitude who is passionate about analyzing data to solve business problems and drive growth. This role sits within Commerce Marketing and focuses on Customer Engagement and Loyalty, analyzing retention patterns, loyalty program performance, and behavioral data to optimize the customer lifecycle. It includes a heavy dose of exposure to senior management, and candidates need a proven track record of distilling down complex data into actionable insights and crisply communicating them to leadership.

How You Will Make An Impact :

  • Deep-dive analysis across various datasets (using SQL or R) to answer business questions and identify new opportunities
  • Be able to dig 2 to 3 layers deep to uncover insights that aren't surface level
  • Effectively communicate analysis findings to non-technical stakeholders and senior leadership
  • Partner with Product, Data Science, CRM and Ops teams to turn insights into actionable outcomes and measure impact
  • Lead the development of data visualization and dashboards to help the organization monitor performance, generate insights, and continuously improve profitability and user experience

What You Bring To The Team :

  • 4+ years of experience in data and analytics, with demonstrated career growth and momentum in influencing businesses
  • Deep understanding of e-commerce and CRM
  • Detail-oriented, with strong analytical, technical and problem-solving skills
  • Proactive in taking initiative and driving projects to a conclusion
  • Hands on experience working with large and complex data - proficiency w / SQL is a must
  • Knowledge of sports helpful, but not required
  • At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay - we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together.

    Where You'll Work and What's required :

  • Hybrid work environment with flexibility between 3 days in office and 2 days remote work
  • Fast-paced team environment with exposure to multiple aspects of digital marketing
  • Ability to dedicate time outside of normal business hours to support major sporting events (i.e. College National Championships, Super Bowl, Stanley Cup, etc.)
  • What's In It For You :

  • Culture : Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you'll be empowered to help shape a our culture that celebrates both individual and team successes.
  • Benefits : We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we're dedicated to supporting you in all aspects of work and life.
  • The salary for this position is between $107,500 and $150,000 per year, in compliance with California's salary transparency requirements. This range reflects the expected compensation based on qualifications, experience, and location. In addition to the salary, we offer a comprehensive benefits package, including :

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Professional development opportunities
  • Flexible work arrangements
  • For more, see www.benefitsatfanatics.com