Licensing Processor
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
The Licensing Administrator plays an important role maintaining standards for our Producers in the field. This role evaluates the initial review of contracting applications and supporting documents to determine if a producer is eligible to partner with OneAmerica Financial.
What you will do:
- Request and review credit, criminal, regulatory, and license background reports based on contracting applications.
- Analyze applications to identify adverse information and follow up with producers as needed.
- Create and maintain producer records in our internal database and assign writing codes.
- Organize and store all documentation, including applications, reports, and communications.
- Respond to inquiries via our departmental call center and email inboxes.
- Understand and support appointing and termination processes for individuals and business entities.
- Use internal job aids, vendor tools, and state websites to ensure compliance with regulatory guidelines.
What you will need:
- College degree or work experience in lieu preferred (insurance, operations, call center or financial services). High School Diploma required.
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks and meet deadlines
- Excellent communication and customer service skills
- Strong proficiency in Microsoft Office
- Experience in customer service, data entry, insurance, or licensing/compliance.
- Familiarity with state licensing regulations, renewals, terminations, and compliance database management.
Salary Band: 03B
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
We offer a comprehensive total rewards package designed to support you both at work and at home. Full?time and part-time associates working 30 or more hours per week are generally eligible for benefits, including but not limited to:
- Medical & prescription, dental, vision insurance
- Health Savings Account & Flexible Spending Accounts
- Paid Time Off
- 10 weeks 100% paid parental leave (after completing 12 months of employment)
- 401(k) Plan with company match
- Pension Plan
- Company paid life & disability insurance
- Wellness Program & Company paid employee assistance program
- Clinic access subject to location* (*Indianapolis, Charlotte, Cincinnati )
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Selected employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Disclaimer: American United Life Insurance Company ("OneAmerica Financial") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under federal, state, or local law.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.