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IT Service Desk Intern
IT Service Desk InternNational Indemnity Company • Omaha, NE, United States
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IT Service Desk Intern

IT Service Desk Intern

National Indemnity Company • Omaha, NE, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Company :

NICO National Indemnity Company

Want to work for a company with unparalleled financial strength and stability that offers "large company" benefits with an exciting, friendly, and "small company" atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.

  • Candidates must be local and able to work in Omaha for at least one year while taking on a full-time courseload.

Duties include :

  • Configuring new personal computers for users; assembling and installing hardware components; installing and configuring software; testing all aspects of hardware and software to ensure equipment is properly set up for end users
  • Reconfiguring existing personal computers and related software for users
  • Installing or upgrading software on workstations
  • Documenting computer configuration and inventory information
  • Following, maintaining, and updating documentation regarding the process of configuring and installing hardware and software
  • Light programming of small Intranet and Internet applications
  • During this internship, the student will learn :

  • How PCs are deployed and used in a business environment
  • Wired and wireless network troubleshooting techniques
  • PC hardware and software troubleshooting and repair
  • Skills for being a member of a help desk team
  • Methods for deploying and managing anti-virus and Windows Updates
  • Qualifications :

  • Freshman or sophomore
  • Major in Computer Science, Computer Engineering, Information Assurance, MIS, or equivalent
  • Understanding and ability to configure personal computer hardware and related software
  • Knowledge of Windows 10 and Office Suite of Applications
  • Familiarity with networking and client / server applications
  • Basic keyboarding skill
  • Ability to work well with others
  • Work with detail with accuracy
  • Maintain strict confidentiality
  • Lift and carry objects weighing up to 50 pounds
  • We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys.

    We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.

    Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!

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