Job Description
Job Description
Description :
Hotel General Manager
Join the leadership team at La Posada Hotel in Laredo, TX, where we are committed to providing exceptional guest experiences and fostering a dynamic, collaborative work environment. We are seeking a dedicated and experienced Hotel General Manager to oversee daily operations, drive business growth, and uphold the highest standards of service and hospitality.
Key Responsibilities :
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and sales.
- Develop and implement strategic plans to achieve revenue targets, improve guest satisfaction, and enhance operational efficiency.
- Lead, motivate, and manage staff to ensure a high-performance team aligned with the hotel’s standards and values.
- Monitor financial performance, prepare budgets, and control expenses to maximize profitability.
- Ensure compliance with safety, health, and regulatory standards.
- Foster positive relationships with guests, vendors, and community partners.
- Handle guest inquiries, complaints, and special requests with professionalism and promptness.
- Maintain a strong focus on quality assurance and continuous improvement initiatives.
Skills and Qualifications :
Proven experience as a Hotel General Manager or in a senior hospitality management role.Strong leadership and team management skills.Excellent communication, interpersonal, and problem-solving abilities.Financial acumen with experience in budgeting, forecasting, and financial analysis.Knowledge of hotel management software and property management systems.Ability to work under pressure and adapt to changing priorities.High school diploma or equivalent; a degree in hospitality management or related field is preferred.Valid driver’s license and ability to travel as needed.At La Posada Hotel, we value a culture of excellence, innovation, and guest-centric service. We offer opportunities for professional growth, a supportive team environment, and competitive benefits. If you are passionate about hospitality and ready to lead a vibrant team, we invite you to apply and become part of our success story.
Requirements :