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Assistant Manager - Service Experience - Colonies Crossroads Rack
Assistant Manager - Service Experience - Colonies Crossroads RackNordstrom Inc • Upland, CA
Assistant Manager - Service Experience - Colonies Crossroads Rack

Assistant Manager - Service Experience - Colonies Crossroads Rack

Nordstrom Inc • Upland, CA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

The ideal Assistant Service Experience Managercandidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.

A day in the life…

  • Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience

  • Assist theService Experience Managerin coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes

  • Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives

  • Assist the Service Experience Managerwith financial aspects and budgets to drive efficiencies and continuous improvement within the organization

  • Assist with protecting security and privacy of customer information including education, compliance and disposition of issues

  • Perform all Service Experience, Cash Room and Communication procedures as applicable

You own this if you have…

  • A track record of successful results, for example, strong productivity and achievement of goals

  • Strong organizational, delegation and follow-through skills

  • Clear and effective written and verbal communication as well asstrong interpersonal skills

  • The ability to prioritize multiple tasks in afast pacedenvironment.

  • Proficiency in multiple operating systems such as, MS Windows, iOS and Android

  • Ahigh school diploma, or equivalent (preferred)

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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Assistant Manager - Service Experience - Colonies Crossroads Rack • Upland, CA

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