Parts Specialist

Parts Specialist

The Parts Specialist will provide a high level of service to retail and installer customers. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.

Essential Job Functions

• Follow and promote all company customer service programs.
• Greet retail / walk-in customers in a friendly, courteous manner.
• Assist managers and / or installer service specialists in serving professional customers.
• Complete assigned company training relevant to position.
• Provide excellent service to customers calling the store on the phone.
• Maintain and secure the cash drawer, accept cash and / or checks, make change, and process credit card transactions.
• Process exchanges and returns for credit in a friendly manner.
• Address and resolve customer complaints in a friendly manner.
• Assist with the completion of daily image maker, and planogram updates.
• Perform various daily operational tasks.
• Operate brake lathe and other store test equipment.
• Perform various in-store services for customers.
• Occasionally drive a delivery vehicle to make deliveries.
• All other duties as assigned.

Skills / Education / Knowledge / Experience / Abilities

Required :

Desired :

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package :

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.