Shift Leads serve as the Team Leader. They not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them maintain a healthy and active lifestyle but, also, provide guidance to Team Members when General Managers are not in the store.
Responsibilities:
Composure
· “Thinks on their feet" at all times regardless of internal or external pressures
· Informs franchise owner/manager to all problems or unusual matters of significance
· Assists team members at the POS with upselling, voiding, or refunding a transaction
Delegation
· Ensures positioning is in use and all team members understand assigned positions to maintain efficient store flow/operations
· Assists in team member management during scheduled shifts, including but not limited to: holding team members accountable to being in proper uniform, reduced phone use, and completing Daily Checklist tasks
Drive For Results
Ethics and Values
Shift Leader • Tulsa, OK, US