Onboarding and Integration Partner

Job Description

Job Description

• We are currently hiring for one position that may be based out of either our Florida or California office locations. While we are considering candidates from both coasts, only one role will be filled.

Partners Federal Credit Union — Where careers thrive, work-life balance matters, and our mission profoundly impacts our Members.

For 65 years, Partners Federal Credit Union has delivered The Partners Difference to more than 175,000 members, providing the highest levels of service, value, access, and convenience.

At Partners, our people are the heart of everything we do. We attract, develop, and empower exceptional talent—individuals who are inspired by our Members’ financial dreams and committed to meaningful work.

Whether you’re offering products that change lives, creating member experiences that bring joy, or driving innovation that pushes us forward, we want every individual at Partners to feel connected to their work in a meaningful way.

Here, you’ll find more than just a job. You’ll discover a culture where you can grow your career, find balance, and make a difference. And as the credit union for The Walt Disney Company, our exclusive connection ensures best-in-class benefits and perks—because we believe that when people feel supported, they thrive.

Join us—and experience what it means to truly love what you do.

This position is responsible for co-creating and sustaining a culture of continuous learning and development while ensuring the growth and evolution of new employees’ skills and capabilities within their current and future roles. This position is primarily responsible for designing, developing, facilitating, and administering new employee orientation (NEO) and other informational or developmental training programs, soft skills and technical, to Partners employees, as needed, to support the achievement of the organization’s vision, mission and strategies.

Principal Responsibilities :

1. Owns the end-to-end onboarding and integration experience, from pre-boarding through 30 / 60 / 90-day milestones, ensuring a consistent, engaging, and scalable approach across the organization.

2. Designs, develops, facilitates, and administers New Employee Orientation (NEO) and onboarding learning pathways, both in-person and virtual, aligned to organizational strategy, culture, and performance expectations. 3. Partners with managers and leaders to enable effective onboarding, providing tools, guidance, and coaching to reinforce role clarity, early goal setting, feedback, and on-the-job application.

4. Develops role-based onboarding pathways and learning assets (job aids, guides, resources, and learning modules) that support technical, behavioral, and cultural integration.

5. Ensures onboarding and integration workflows are embedded within learning and HR systems (LMS, HRIS, ATS, and related tools), enabling automation, tracking, and a seamless employee experience.

6. Measures and evaluates onboarding effectiveness, tracking outcomes such as completion, engagement, time-to-productivity, and early retention; provides insights and recommendations to continuously improve learning transfer and ROI.

7. Partners cross-functionally with HR, IT, Talent Acquisition, Benefits, Communications, and business leaders to ensure coordinated, timely, and accurate onboarding execution.

8. Supports cultural integration and enterprise alignment, ensuring new hires understand Partners’ values, service model, and the relationship with The Walt Disney Company, while reinforcing expectations for performance and behavior.

9. Coordinates onboarding logistics and readiness, including scheduling, learning plan completion, access requests, and technology enablement in partnership with hiring managers and IT.

10. Identifies patterns, gaps, and risks in early employee experiences, escalating insights to L&D and OD partners to inform broader learning, leadership, and performance strategies.

11. Maintains comprehensive, up-to-date working knowledge of employee perks, discounts, and benefits available through Partners and the Sponsor (Disney).

Additional Responsibilities :

1. Ensures that requests, questions, and problems are courteously, professionally, and promptly resolved with internal and external customers; Maintains confidentiality when appropriate

2. Ensures that the Credit Union’s reputation and brand is maintained both internally and externally

3. Develops and facilitates the delivery of communication as needed

4. Collaborates, coordinates, and integrates as a trusted partner with others as part of getting the work done

5. Leads, attends, and participates in meetings and committees as needed and required

KNOWLEDGE & SKILLS

Minimum Education Required to Perform Job :

High School Diploma or GED

Minimum Years of Relevant Work Experience Required to Perform Job Upon Hire :

2 to 5 years

Other Training, Technical Skills, or Knowledge Required :

Proficiency in Microsoft Office (Teams, PowerPoint, Word, Excel, Outlook)

Other Measurable Abilities Required

Demonstrated ability to communicate effectively and conduct training sessions

Shift Work :   Monday – Friday; 9am-5pm with occasional Saturdays, if needed for training delivery

Discretion / Latitude :   As an individual contributor, this role has a measure of decision-making influence in relation to the day-to-day operation of NEO. This individual will operate as a trusted partner with the ability to demonstrate professional judgement real-time during the facilitation of training classes and in interactions with new hires.

Physical Demands & Environmental / Working Conditions :

This position is performed primarily in a traditional office or bank / credit union setting, with no expected adverse environmental conditions. This position requires the ability to :

Disclaimer

The information contained in this job description has been designed to indicate the general nature and level of work performed by employee within this role. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of cast members assigned to this job.

The hiring range for this position in Florida is $51,200.00 to $76,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and / or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and / or other benefits, dependent on the level and position offered.

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