Outreach Specialist

BILINGUAL IN SPANISH REQUIRED

WelbeHealth provides life-extending health care to our most vulnerable seniors. Through our innovative PACE model of care, we serve as both the health plan and the provider, allowing participants to live safely in their homes rather than moving into skilled nursing facilities.

The Outreach Specialist plays a critical role on our Marketing, Outreach, & Enrollment (MOE) team. This role is the driver of enrollment success — building relationships in the community, generating quality referrals, and guiding prospective participants into the PACE program.

This role is different because Outreach Specialists at WelbeHealth:

• No “hard sell” pressure – You’re not pushing a product; you’re connecting vulnerable seniors with life-changing care
• Mission-driven work – You’ll be helping participants get the support they need to stay in their homes and communities
• Focus on relationships, not transactions – You’ll build genuine, ongoing relationships with seniors, caregivers, and community partners rather than chasing one-off sales
• Community-first approach – You’ll engage with the community at events, local organizations, and face-to-face outreach instead of cold-calling all day

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Coordinate and initiate outreach and engagement activities in communities
• Identify opportunities to collaborate with community organizations to generate qualified leads, leading to potential enrollments
• Establish and maintain relationships with community leaders and partners including senior centers, assisted living facilities, food banks, churches, and other community-based organizations
• Develop and implement monthly marketing plans to consistently achieve monthly enrollment metric goals with MOE Director
• Provide education regarding WelbeHealth’s services to community referral sources

Job requirements include:

• Bachelor’s degree in marketing or health care administration preferred
• DHCS training and exam as a marketing representative within 30 days of hire
• Minimum of one (1) year of experience in a sales and marketing role with at least one (1) year in a healthcare or senior care setting preferred (within service area preferred; outside sales experience preferred)
• Technology experience which can include Salesforce, Athena, etc.

We are seeking Outreach Specialists that ideally have outside sales and marketing experience. If you’re ready to join a holistic care team that values both its participants and providers, we’d love to hear from you!