Director, Learning & Development

Job Description

Job Description

Company Description

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth , ranked us in the Top 5% for Work Culture , and in the Top 10% for Diversity and Inclusion .

We're a member of the S&P 500 and FT Global 500 . Our common and preferred stocks trade on the New York Stock Exchange.

Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.

Job Description

Public Storage is seeking a strategic and innovative Director of Learning and Development (L&D) to lead the design, implementation, and continuous improvement of enterprise-wide learning initiatives. This role will be instrumental in maintaining our high-performance culture, enhancing employee capabilities, and supporting leadership development across our organization. The ideal candidate will bring deep expertise in instructional design, adult learning principles, and organizational development, with a passion for driving measurable impact through learning.

Key Responsibilities :

Strategic Leadership

Develop and execute a comprehensive L&D strategy aligned with Public Storage’s business goals and values.

Partner with senior leadership to identify capability gaps and future skill needs across departments.

Skills based strategy / robust learning strategy and skills identification -

Program Development & Delivery

Oversee the design and delivery of scalable training programs to varying audiences, including onboarding, compliance, leadership development, and technical training.

Leverage modern learning technologies (e.g., LMS, e-learning, mobile learning) to enhance accessibility and engagement.

Performance & Impact

Establish KPIs and metrics to evaluate the effectiveness of learning programs and their impact on business outcomes.

Use data analytics to continuously improve learning solutions and demonstrate ROI.

Team Leadership

Lead and mentor a team of L&D professionals, fostering a culture of innovation, collaboration, and continuous improvement.

Manage relationships with external vendors, consultants, and educational partners.

Work and collaborate across the spectrum, from front line employees to c-suite partners

Compliance & Culture

Ensure all training programs meet regulatory and compliance standards.

Own & operate our compliance training portal via LMS with responsibility for results

Promote diversity and inclusion through targeted learning initiatives.

Qualifications

Bachelor’s degree in Human Resources, Education, Organizational Development, or related field (Master’s preferred).

8+ years of progressive experience in L&D, with at least 3 years in a leadership role.

Proven success in designing and implementing enterprise-wide learning strategies.

Strong knowledge of instructional design, adult learning theory, and digital learning platforms.

Experience managing budgets and vendor relationships.

Excellent communication, facilitation, and stakeholder management skills.

Certifications such as CPTD, SHRM-CP, or similar are a plus.

Experience in planning, managing and executing training events

Solutions oriented and self-starter

Excellent communications, presentation and interpersonal skills

Proficiency on the Microsoft Suite of programs (Word, Excel, PowerPoint)

Knowledge of Cornerstone and other learning management platforms.

Proficiency in Adobe Creative Suite and Canva preferred

Familiarity with video technology and video creation a plus

Graphic design and video editing experience a plus

Additional Information

Workplace

One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

• Sponsorship for Work Authorization is not available for this posting.  Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.

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