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Quality Controller - Signage, Digital & Architectural Products
Quality Controller - Signage, Digital & Architectural ProductsPattison Sign Group Inc Plant • Fort Worth, TX, US
Quality Controller - Signage, Digital & Architectural Products

Quality Controller - Signage, Digital & Architectural Products

Pattison Sign Group Inc Plant • Fort Worth, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Key Responsibilities

Quality Control on the Shop Floor

  • Conduct in-process and final inspections of signage and architectural products after shipping.
  • Verify that each unit matches design specifications, client requirements, and installation drawings.
  • Identify, document, and report any deficiencies, defects, or deviations from standards.
  • Approve or reject products based on established quality criteria.

Root Cause Analysis & Prevention

  • Investigate the root cause of non-conformities using structured problem-solving methods (e.g., 5 Whys, Fishbone Diagram).
  • Collaborate with Production, Design, and Installation teams to implement corrective and preventive actions.
  • Maintain a non-conformity log and track the effectiveness of corrective measures.
  • Recommend process or material changes to eliminate recurring quality issues.

    • Cross-Department Quality Handover System

  • Develop and implement a “department-to-department” quality sign-off process, ensuring that :
  • Each department verifies and approves work after passing it forward.
  • All work meets project specs, documentation requirements, and visual standards.
  • Train department leads and staff on handover inspection criteria and the importance of internal quality assurance.

    • Field Installation Readiness

  • Ensure products are fully compliant with installation requirements to minimize adjustments, modifications, or delays on-site.
  • Provide clear installation notes or flags when special handling or sequencing is needed.

    • Continuous Improvement & Training

  • Propose and lead quality improvement projects to reduce NCs and rework.
  • Provide quality awareness training for production staff, focusing on :
  • Specification compliance.
  • Common defects and how to prevent them.
  • Importance of first-time-right production.
  • Stay up to date with industry best practices in signage and architectural fabrication quality.

    • Performance Metrics

  • Reduction in non-conformities per month.
  • Reduction in rework hours and re-shipping costs.
  • Percentage of products passing final inspection without defects.
  • Number of installation site issues reported.
  • Employee compliance with handover sign-off process.

    • Qualifications & Skills

  • Experience in manufacturing quality control, ideally in signage, architectural products, or related industries.
  • Training or certification in quality management (e.g., ISO 9001, Six Sigma, or equivalent).
  • Strong knowledge of fabrication processes, materials, and finishing techniques.
  • Skilled in reading and interpreting technical drawings.
  • Proficient in root cause analysis and corrective action planning.
  • Strong communication skills to work effectively across departments.
  • Ability to work independently and take initiative.

    • Authority

  • Authority to stop production or shipment of products that do not meet quality standards.
  • Authority to request rework or adjustments after release.
  • Authority to recommend changes in processes or materials to improve quality outcomes.

    • Responsibilities

  • Promote quality culture (Core Driver).
  • Set quality vision & objectives.
  • Approve quality policies.
  • Oversee company-wide quality standards.
  • Implement quality control processes.
  • Conduct audits / inspections.
  • Review non-conformities.
  • Take action.
  • Train on quality standards.
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