Program Coordinator

Program Coordinator

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and provide opportunities for New Yorkers and communities to thrive. The Strategic Partnerships Division supports the vision and mission of the agency by building cross-sector partnerships, leveraging data, and advancing strategies that strengthen DYCD's impact across neighborhoods. The Division works in a fast-paced, non-traditional, and highly dynamic environment, requiring creativity, adaptability, and strong analytical capacity. Under the direction of division leadership, and with latitude for independent initiative and decision-making, the Director of Data Operations and Program Analytics will lead the Division's efforts to manage data, reporting, and performance analytics. This role will be responsible for developing tools, spreadsheets, and systems to track progress, as well as producing reports, presentations, and insights that drive decision-making and strengthen community impact. Some specific duties of the Director for Data Operations and Program Analytics will include :

• Develop, maintain, and optimize spreadsheets, databases, and tracking tools to support program management and performance monitoring.
• Analyze program and provider data to identify trends, opportunities, and areas for improvement.
• Generate reports and dashboards that provide actionable insights to leadership and stakeholders.
• Create and deliver PowerPoint presentations, data visualizations, and other materials to communicate findings effectively.
• Maintain accurate records of provider interactions, contracts, and agreements.
• Collaborate with internal and external partners to collect, verify, and analyze data.
• Support divisional initiatives, events, and neighborhood-based strategies with operational and data-related expertise.
• Recommend and implement process improvements to increase efficiency and effectiveness.
• Remain current on best practices in data analysis, reporting, and community program evaluation.
• Provide ad hoc analysis and project support as needed, leveraging Excel and other data tools.

Minimum Quality Requirements :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.