Executive Director

Description:

POSITION: Executive Director

REPORTS TO: Director of Operations

JOB SUMMARY: The Executive Director oversees the daily operations of the CBRF. Directs the development, implementation and monitoring of the home’s activities according to its Program Statement in compliance with DHS 83, OSHA Regulations, and Frontida’s policies and procedures. Responsible for maintaining a safe, clean, and respectful environment for Residents, staff and Resident contacts, and for ensuring that the health, safety, privacy, and welfare of the Residents are promoted and protected with diligence and care. The Executive Director is responsible for representing Frontida well and promoting its culture.

Duties:

The Executive Director will be responsible to lead the facility in a manner which maximizes productivity while assuring high quality of care. The responsibilities include, but are not limited to the following:

• Supervise and monitor the residents’ personal care, including bathing, meals, laundry, activities, transportation and medication administration.
• Regularly communicate with and develop relationships with residents, their families, case managers, physicians and other resident contacts.
• Set priorities for the home and provide oversight, guidance and supervision to the caregivers.
• Act immediately to resolve any material problems and shortages.
• Purchase or coordinate ordering materials for the home.
• Ensure that the proper amount of labor work force is allocated to each shift.
• Coordinate all details of the admission of new residents, coordination with physician and resident’s contacts regarding paperwork, details, etc.
• Maintain frequent communications with the Senior Manager or other leadership to assure the timely passing of critical information.
• Develop systems and procedures to improve, define, and/or standardize house operations.
• Actively monitor the home’s compliance with every part of DHS 83.
• Oversee dietary quality, food prep and delivery.
• Remain current with industry trends.
• Communicate with and respond to CMUs, and DHS surveyors.
• Ensure caregivers are properly trained and backup personnel are used to cover for people who are ill or absent.
• Manage the procedure and distribution of Resident Funds including the accurate reporting to the rep payee and/or applicable resident contacts.
• Communicate with Maintenance personnel to ensure that the home meets safety and aesthetic compliance.
• Regularly communicate with all members of Senior Management to ensure compliance with all Frontida, Inc.’s policies.
• Review all incident reports immediately, report incidents to Senior Management, physicians, applicable resident contacts as necessary. Implement safety measures or interventions as necessary.
• Effectively delegate responsibilities to appropriate team members.
• Control costs and expenses in budget, communicate with Financial Controller re: any variances. Report petty cash expenses in a timely manner on a monthly basis.
• Participate in development and subsequent execution of correction plans as required by DHS.
• Maintain strong relationships with existing residents and their responsible parties.
• Ensure that there is a quick response to resident complaints and inquiries.
• Maintain a professional image that is consistent with the image of Frontida, Inc.
• Be alert for opportunities to involve the Frontida, Inc. in the community.
• Develop, plan, implement and conduct events such as Open Houses, family events, and other facility events.
• Conduct meetings with the team members to review policies and ongoing training.
• Complete or delegate all team member scheduling; monitor and approve or deny time-off requests, shift change requests, absence or late reports.
• Review payroll and timekeeping records ensuring they are complete and accurate prior to submission to HR Manager, including all applicable supporting documentation.
• Accept applications, identify potential candidates, assist in interviewing process and participate in the hiring decision. Work with Sr. Manager to extend offers to the selected candidates. Work with the Senior Manager to ensure the company orientation takes place.
• Provide all change-of-status forms to HR Manager.
• Participate and contribute to effective training programs for the staff as it relates to the company’s policies and procedures.
• Maintain knowledge of industry trends, employment legislation and Frontida’s personnel policies and procedures as they are communicated by Senior Management.
• Communicate appropriate and timely feedback to all team members, documenting and delivering Corrective Action, using this as a tool to effectively communicate Frontida’s expectations to team members.
• Perform team member evaluations at the appropriate time periods for every person reporting directly to the Executive Director.
• Assist with unemployment claims, appeals and hearings as needed.
• Ensure that all house team members are properly trained and have the skills, tools and information to do their job.
• Process all new team members, new hire reporting, W4, I9, etc., as needed.
• Maintain the staff records, including orientation, continuing education, evaluations, training, and all DHS and DWD required documents.
• Actively encourages growth in team members and recommend team members for additional opportunities within the company.

In addition to my duties as outlined above I understand that I am expected to uphold Frontida’s values in my day-to-day activities:

• Tell the Truth
• Work Hard
• Follow the Rules
• Love Others
• Have Fun

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Requirements:

QUALIFICATIONS: Must have a history of actively demonstrating Frontida’s culture and exhibiting extraordinary care toward residents. Must be adept at working independently, must be able to prioritize and organize workload. Should be eager to learn, including by accepting and offering feedback. This position requires a sincere dedication to providing support and health services to the elderly and/or disabled populations in a manner that promotes the philosophy and mission of Frontida. The Residents may need care and assistance at any time, so the Executive Director is required to have the ability to stand, lift, bend, stoop, push, and pull. Must be CBRF trained and certified.

PHYSICAL REQUIREMENTS:

• Must have the ability to regularly sit, occasionally required to kneel, crouch, and stand.
• Must be able to travel to the office and work frequently on a computer.
• Ability to lift up to 50 pounds, 30 pounds regularly.
• Is free of non-treated communicable disease.
• Must be able to read, write, and communicate effectively.