Accounting Manager

OKANA RESORT & INDOOR WATER PARK POSITION

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.

Performance Standards

• Customer Service : Deliver the best service, quality and value to every customer, every time. Maintain customer satisfaction as the driving philosophy of the hotel. Personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Commit to satisfying every guest. Ensure Front Office staff, including all new hires, understand procedures for resolving guest inquiries regarding billing, refund, check. Empower department staff to deliver customer service by encouraging and rewarding responsive guest assistance.
• Financial : Manage financial processes to meet or exceed budgeted profit and margin of the department. Help prepare annual hotel budget that accurately reflects the hotel's operations plan. Anticipates revenue / cost problems. Analyze financial and operating information on an ongoing basis. Ensure department staff are trained in financial / control procedures as outlined by Internal Audit, and that these procedures are regularly followed. Impacts cash flow by effective management of Accounts Receivable and Accounts Payable at the hotel level. Manages all financial processes to ensure hotel profitability and compliance with accepted practices.
• People : Manage people according to Pyramid Global Hospitality's values, which are centered around putting associates first. Instill a servant culture which is focused upon partnering and supporting all members of the team. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for direct reports. Resolve employee grievances fairly and timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers' compensation claims.
• Quality : Maintain financial standards by routinely inspecting assigned departments to ensure that accepted processes are being followed. Monitors capital projects within budget. Produces on time reports for key managers to use in operating hotel. Have proper files and systems for tracking all areas.
• Managing the Business : Identify and effectively react to major revenue and expense opportunities and potential problems on an ongoing basis. Accurately forecast revenues and profit within acceptable variance levels.

Essential Functions

Marginal Functions

Physical Requirements

Mental Requirements