Temporary - Housing Case Manager

Who we are looking for : If you are a dynamic individual who is committed to a crisis‑centered approach, who leads with empathy, and who thrives under pressure, then we want you to apply. We're seeking someone who is not only compassionate, but also resilient, flexible, and collaborative-someone who embraces change, supports their team, makes clear decisions even in uncertainty, and maintains poise when things get tough.

About Us : The Coalition to Abolish Slavery and Trafficking (Cast) is a Los Angeles-based nonprofit organization that is working to put an end to human trafficking through comprehensive, lifesaving services to survivors and a platform to advocate for groundbreaking policies and legislation. Over the past two decades, Cast has supported thousands of survivors through every phase of their journey to freedom from counseling to legal resources, to housing, educational and leadership training, and mentorship. Through these programs, Cast has helped empower survivors to overcome their traumatic pasts and become leading voices in shaping policy and public awareness to ultimately put an end to the fastest growing criminal enterprise of the 21st century.

Title / Position : Housing Case Manager

Status : Non-exempt, hourly, temporary position

Department : Empowerment Programs - Housing

Reports To : Housing Program Manager

Employment Type : Regular, Full-time

Location : Los Angeles, CA / On-Site

PURPOSE OF POSITION

This position requires thorough knowledge and understanding of a human rights, strengths-based approach in serving clients. The Shelter Support Advocate should be familiar with and employ key social work values, including client empowerment, professional boundaries, and self-care. independent decision-making ability, and excellent interpersonal and team-building skills. Full-time, non-exempt position. Some shifts may include holidays to ensure adequate coverage of the shelter program.

The Housing Case Manager will provide home-based case management services for survivors of human trafficking in scattered site apartments throughout Los Angeles. The primary goal is to assist survivors of human trafficking in addressing barriers to maintaining permanent housing .

ESSENTIAL DUTIES

Housing Case Management : Provide victim centered, trauma informed approach to finding safe housing, safety planning, and offering short term housing assistance as well as supportive services to help survivors transition into and remain permanently housed.

• Provide strength-based case management to participants which includes crisis intervention, supportive counseling as well as assistance in reducing barriers and promote permanent housing and self-sufficiency;
• Review participant's budget and work on longer-term stabilization goals, which address employment / income, money management strategies, self-development, vocational / educational needs;
• Identify barriers and provide linkages to appropriate resources, follow up, and tracking outcomes;
• Meet with participants in their homes, monthly or more often as appropriate, to assess needs specifically related to housing, or any factors that may jeopardize housing stabilization;
• Report appropriate financial assistance needs, including rental and utility subsides, by required deadlines;
• Provide or coordinate client accompaniment and / or transportation as needed;
• Manage case files and provide detailed progress notes in hard copy files and in database on a daily basis;
• Manage data entry into all database systems in compliance with Cast Grant Reporting;
• Ensure protection of identify and confidentiality in line with survivor's safety, needs and preferences
• Perform other duties in line with Empowerment Program and / or CAST goals, as identified and assigned;
• Participates in team discussions regarding client progress and lack of progress, with possible solutions to ensure best support for the client's success Able to work independently and respond to crisis and / or emergency situations;
• Ensure that residents' rights and needs are protected;
• Advocate for cultural and linguistic services, as needed;
• Able to work independently and respond to crisis and / or emergency situations;
• Uphold policies and procedures that contribute to the safety and confidentiality of the CAST Program; and

Housing Identification and Assessment : Provide trauma informed approach to safe housing, safety planning and short term housing assistance to eligible survivors.

Intake and Assessment : Manage the intake process and move in for incoming residents

Shift Coverage : Provide coverage for shelter staff for planned time off or other staff needs to call out at either shelter programs.

Intake and Assessment : Manage the intake process and move in for incoming residents

Perform client intake, screen new referrals, triage needs, create initial action plans, and coordinate with client, CAST staff, and partners to address emergency needs.

Mileage Reimbursement : This position requires field work and eligible mileage will be reimbursed.

REQUIREMENTS

Physical and mental demands are typical for an office environment, including sitting, reaching, lifting, speaking, hearing, and seeing - reasonable accommodations can be made.

The Coalition to Abolish Slavery & Trafficking (Cast) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CAST complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

CAST offers generous benefits, including medical, life, paid sick / vacation time, a 403(b) plan, and Supervision for Licensure hours. Additionally, we provide you an opportunity for continued learning through career, professional & personal development, and training along with working with a team of committed individuals, where you are supported and given every chance to succeed.

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