Server Systems Engineer

Department Summary

Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas : Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.

Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.

The university is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university.

Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.

Position Summary

Reporting to the Manager of Systems Automation Services, the Server Systems Engineer will serve in a team environment focused on the design, deployment, lifecycle management, and continuous improvement of UO Cloud server computing. Core UO Cloud services include private cloud virtual servers running managed Windows and RedHat operating systems. Additionally, the team operates several management applications to operate private cloud services at an enterprise scale. UO Cloud services are provided within a complex academic and research environment. The Server Systems Engineer works across the Systems Automation Services team to provide technical work leadership involving the design, deployment, lifecycle management, and continuous improvement of UO Cloud services. The Server Systems Engineer will assist the team with best practice design and use of enterprise management tools to efficiently manage UO Cloud services. The Server Systems Engineer possesses technology knowledge in multiple areas and functions as a subject matter expert based on experience.

The Server Systems Engineer assists in the identification of short- and long-term technology objectives that strategically align the needs of the campus community with UO Cloud services. As part of this responsibility, the Server Systems Engineer will collaborate with team members to transform high-level direction and strategic inputs into target-state roadmaps that ensure Information Systems is positioned to advance research, academic, and administrative missions.

The Server Systems Engineer will contribute to complex projects and cross-functional technical teams to conduct and deliver technology capabilities. This position develops and facilitates technology planning direction and decisions in conjunction with the Information Services team, university stakeholders, and vendors.

This position may supervise student employees and will be part of an on-call rotation that may be expected to work weekends.

Essential Personnel

This position may provide essential services during times of emergencies and inclement weather. This position may be required to fulfill essential services and functions during these times.

Candidates who promote and enhance diversity are strongly desired.

Minimum Requirements

This classification requires a basic foundation of knowledge and skills in systems analysis and related programming support functions generally obtained by a bachelor's degree in computer science, or an equivalent amount of training and applied experience.