Client Advocacy Manager - Care Net Peninsula

Job Description

Job Description

Client Advocacy Manager - Care Net Peninsula

The Client Advocacy Manager oversees our team of staff and volunteer advocates, ensuring that every woman who walks through our doors receives compassionate, Gospel-centered support. This role blends leadership, mentoring, and direct ministry—perfect for someone who cares deeply about serving women facing unplanned pregnancies and leading others to do the same.

OBJECTIVE OF POSITION : As Client Advocacy Manager, you’ll walk alongside women facing unplanned pregnancies, offering Gospel-centered counsel rooted in truth and love. You’ll lead a team of faith-filled staff and volunteers, equipping them to deliver excellent and compassionate care. From case management to scheduling to training, you’ll keep operations running with purpose and precision. You must be steady in hard conversations, bold in conviction, and unwavering in your commitment to the Gospel. Above all, you’ll reflect the mercy of Christ by bringing light to dark places and hope to hearts that need it most.

REPORTS TO : Clinic Director Part of Care Net Peninsula, this role operates under our client-facing medical clinic, Alcove Health SUPERVISES : Client Advocates, Clinic Admin Staff, and Non-Medical Volunteers HOURS & LOCATION : 36 hours full-time at Newport News, VA COMPENSATION : Salary, Retirement and Health Benefits, Generous Vacation, Holidays (including a week off for Christmas).

ORGANIZATION MISSION : Women think abortion is the only way out of an unplanned pregnancy. We provide the help and hope local women need to choose life for their baby.

KEY CHARACTERISTICS :

1. Passionate Christ Followers

Our faith in Jesus informs every action we take.

2. Unshakeable

We stand for life no matter what it costs.

3. Lovingkindness

We believe lovingkindness is a lifeline to pregnant women in crisis.

QUALIFICATIONS

Required :

• Committed Christian with a personal relationship with Jesus Christ
• Strong commitment to the pro-life position and sexual purity
• Agreement with the organization’s Statement of Faith and policies
• Excellent interpersonal communication and problem-solving skills
• Strong leadership and management abilities
• Proficiency in Microsoft Office and relevant software / apps

PREFERRED :

MAJOR DUTIES & RESPONSIBILITIES

1. CLIENT ADVOCACY 50%

2. ADMINISTRATION / CLIENT SERVICE TEAM SUPPORT 20%

3. CLINIC OPERATIONS 20%

4. OTHER 10%

EVALUATION The Clinic Director will perform a written evaluation of the Client Advocacy Manager annually.