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Data Processing Technician, I
Data Processing Technician, IInfo Image • Brisbane, CA, US
Data Processing Technician, I

Data Processing Technician, I

Info Image • Brisbane, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Notice to applicants :

  • This is a non-sponsorship opportunity; employer will not transfer or sponsor applicants for U.S. work authorizations.
  • Applicants are required to be legally authorized to work in the United States on a full-time basis immediately.
  • Candidates must be able to commute into an office and reside locally.

No Solicitations or Recruiters.

Direct Emails with candidate resumes will be eliminated. Local Candidates Only

Summary :

The Data Processing Technician is responsible for accurately processing data and providing production support through timely completion of requests from clients and InfoIMAGE departments.

Daily Processing

  • Monitors incoming data files via in-house project management software applications
  • Acknowledges all incoming data files from clients and / or the clients’ vendors by marking them appropriately in the project management software applications
  • Reports and / or escalates test, unknown, late, or missing data files to Data Processing Manager or Supervisor to ensure complete and accurate processing
  • Fills daily requests for docket paperwork upon file arrival from clients and / or clients’ vendors using in-house software applications; notifies the Production Control Department that all data file(s) required for the job have arrived and allowing production to begin
  • Processes the data for scheduled jobs used in print and eStatement production; performs tasks including ensuring that the correct data file(s) are processed, setting job configurations accurately, executing the correct program / script(s), validating the various log file(s) upon completion of the processing script, and linking the job docket with the specifications from the Data Processing Verification Sheet (DPVS) into the tracking software
  • Performs thorough quality assurance for all jobs including pre and post processing for all product services
  • Records control totals into the internal database on a daily basis
  • Creates CD, DVD and PDF for Archival as directed for client processing

    • Production Support

  • Maintains and organizes customer data files used for backup and storage purposes on a daily basis as jobs are completed at all states of processing
  • Provides status updates on any and all outstanding jobs and / or issues to the Data Processing Manager or Supervisor
  • Informs Data Processing Manager or Supervisor of all processing discrepancies and issues
  • Responds to client and internal emails, tickets and messages in a timely manner

    • Knowledge, Experience and Skill Requirements :

    Education :

  • Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
  • High School Diploma, required

    • Experience and Skills :

  • 2 years minimum of equivalent experience in a similar role
  • Required knowledge of Unix
  • Experience using Microsoft Office (Excel, Word, Outlook)
  • Type 40+ WPM
  • Quick leaner and ability to absorb operational instructions
  • Ability to communicate information in a clear, concise manner
  • Detail oriented, multi-tasking, analytical
  • Ability to work independently as well as collaboratively in a team setting
  • Ability to make sound decisions and take direction from others
  • Focus and perform under pressure

    • Physical Requirements :

  • Multi-limb and eye-hand coordination
  • Able to stand, bend, reach and lift boxes up to 25lbs
  • Able to sit at desk, working on computer and phones for a full workday
  • Able to work in a fast pace environment / multi-tasking with organization and efficiency
  • Able to work overtime as needed
  • Must be able to participate in uncontrolled standby duty on a rotational basis for occasional evening and weekend periods to handle infrequent internal and / or external client support emergencies
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